Medical Receptionist / Care Coordinator
Waterside Medical Centre
Leamington Spa, CV31 2BB
Salary
£12.80
Contract
Permanent
Hours
Not specified
Closing date
4 September 2026
4 days left
Job description
Waterside Medical Centre is a well established 'outstanding' rated NHS GP Practice conveniently located in the centre of Leamington Spa. We are lookin...
You will be responsible for the general administrative and reception duties within the Practice and work with our established processes, policies and procedures to provide a comprehensive high-quality service and deal efficiently and courteously with patient enquiries.
Your regular duties in this role will be dealing with telephone, face to face and electronic enquiries, booking and/or amending patient appointments and home visits, contacting patients to provide information from the clinical team and assisting patients to access our services and those available in the wider community.
Hours of work for reception staff are 7:30am-6:30pm Monday to Friday with Saturday and evening overtime available.
The main duties of this role include
- Contributing to the day to day running of reception.
- Booking Appointments for Patients.
- Greeting Patients as they arrive in Reception.
- Monitoring and Directing Patient flow throughout the surgery..
- Scanning of Patients correspondence, Hospital letters, reports etc. ensuring medical records are kept up to date.
- Preparation of repeat prescriptions including digital systems and ensuring these are signed and checked by the Doctor.
- Transferring phones to appropriate people as required.
- Attending courses, practice meetings etc. as required.
- Maintaining confidentiality at all times.
- Any other duties as may be required by Practice Manager or Doctor.
- Use of email for corresponding with practice teams and other agencies.
- Distribution of mail.
Waterside Medical Centre has recently had a full refurbishment and are rated 'outstanding' by the CQC.
We are fortunate to have a great team of experienced and long serving staff providing first class patient to our 14,500 registered patients.
We are conveniently located in Leamington Spa town centre with a large staff car park and great staff facilities.
Qualifications
Essential
- GCSE grade A to C in English and Maths
- Reception training
Desirable
- A-levels
- Undergraduate degree
Experience
Essential
- Working within an administration or reception role
- Experience of patients or customers
Desirable
- Experience of working in primary care
- Experience of working in a GP practice
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
25 August 2026
Last checked
27 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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