Medical Centre Receptionist / Care Navigator
Arthington Medical Centre
Leeds, LS10 2JJ
Salary
Negotiable
Contract
Permanent
Hours
Not specified
Closing date
6 September 2026
6 days left
Job description
We are looking for a friendly, helpful and efficient individual(s) required for a busy GP surgery in Hunslet, Leeds. Hours are 30 - 37.5 per week over...
DUTIES AND RESPONSIBILITIES
- Ensure that patients without appointments but who need an "urgent consultation" are seen in a logical and non-disruptive manner.
- Keeping up to date with all procedures and policies.
- Respond to all queries and requests for assistance from patients and other visitors, including medical reps.
- Ensure that request for repeat prescriptions are actioned, where possible, the same day, but certainly within 48 hours.
- Action requests for ambulance and/or hospital transportation and enter details in patient computer record. When necessary, liaise with hospitals and other agencies, as directed by doctor.
- Ensure reception and waiting areas are kept neat and tidy.
- Advise potentially new patients regarding registration.
- Inform patients of test results, as per practice policy.
- Book appointments, checking date of birth and address, ensuring that the correct patient is booked in and their computer details are correct and up to date.
- Prompt patients to amend registration details, as appropriate.
We are seeking for a Medical Receptionist and Administrator to join our caring, friendly and busy practice at Arthington Medical Centre.
The role of the medical receptionist and administrator will include responding to telephone queries, booking appointments, receiving patients at the reception desk and a host of administrative duties, for example scanning and processing documents, processing prescriptions, summarising patient records and registering patients amongst other duties.
The applicant must have primary care experience however, comprehensive in-house training will be given along with a willingness to learn.
We look after 6000 patients and our current CQC rating is GOOD. We have an excellent reputation as supportive employers with our feet firmly placed on the ground and great sense of humour.
The practice works effectively and efficiently whilst maintaining a caring, familial approach to its staff and operates on good team work. The practice prides itself on good patient care.
Experience
Essential
- Customer service
- Telephone experience with ability to multi-task.
- Quick learner
- Team player
- Ability to work well under pressure
- Approachable ad friendly person
Desirable
- Working in a GP practice
- SystemOne
- Administrative experience
- Attention to detail
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
19 August 2026
Last checked
21 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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