Medical Administrator

• Summarisation of electronic/Lloyd George patient record when received into the practice
• Entering of clinical information with relevant read coding onto patient records in SystmOne
• Scanning and read coding of patient clinical information
• Workflow to appropriate clinician
• Processing of SystmOne generated tasks such as Out of Hours reports, patient records to be merged etc.
• Processing of patient requests for online access to their detailed coded/full patient record to include redaction as necessary
• Dealing with electronic results

• Maintain accurate and up-to-date patient records within SystmOne.
• Process changes to patient demographics and ensure records are updated promptly.
• Manage incoming and outgoing correspondence, including letters, emails and NHS communications.
• Scan, code and file clinical correspondence onto patient records using SystmOne.
• Handle requests for medical records in accordance with GDPR and NHS regulations.
• Process subject access requests and ensure confidentiality is maintained at all times.

• Code clinical information from hospital letters and other healthcare communications as directed.
• Process tasks and workflow items in a timely manner.
• Manage electronic document management systems, including scanning and workflow allocation.
• Support clinicians by maintaining accurate records and actioning administrative requests.
• Identify and report any system issues to management.

Essential

• Essential
• Previous administrative experience.
• Excellent communication and interpersonal skills.
• Good organisational and time management skills.
• Strong attention to detail and accuracy.
• Good literacy and numeracy skills.
• Proficient in Microsoft Office applications.
• Ability to work independently and as part of a team.
• Understanding of confidentiality and data protection requirements.

Desirable

• Desirable
• Previous experience working within a GP Practice or NHS setting.
• Experience using SystmOne.
• Knowledge of NHS services and referral pathways.
• Experience of medical coding and document management.
• Understanding of QOF and primary care processes.