Medical Administration Apprentice - Ophthalmology Failsafe
The Dudley Group NHS Foundation Trust
Dudley, DY1 2HQ
Salary
£15,643
Contract
Apprenticeship
Hours
Not specified
Closing date
9 September 2026
9 days left
Job description
An exciting opportunity has arisen for a Medical Administration Apprentice to join the Failsafe Ophthalmology & Optical Services Team at The Dudley Gr...
Apprenticeship Programme details
- Apprenticeship Standard - Business Administration, Level 3.
- Level 2 in Medical Terminology.
- Training provider will be DBC & Mediterm Training.
- The programme will be on a fixed term contract for 18 months.
- Salary will be paid at National Apprentice wage, £8 per hour with a yearly salary of £15642.90 for the first 12 months. For the final 6 months, this will change to minimum wage for age.
Candidates must have
- Maths and English - GCSE grade D or above, grade 3 to 9, or equivalent in Functional Skills at Level 1.
Please Note: you will need to provide original certificates as proof of these qualifications.
Successful candidates who have a GCSE grade D/3:
- If aged 16 to 18 will be required to complete Functional Skills and achieve level 2.
- If aged 19 or above, are strongly recommended to complete Functional Skills and achieve level 2.
Please Note: you will need to provide original certificates as proof of these qualifications.
Candidates who hold the following qualifications are not eligible:
- A degree / degree level qualification or higher in Business Administration or similar related subject
- NVQ/QCF / Apprenticeship Standard Level 3 or higher in Business Administration
- Level 2 or above in Medical Terminology
Candidates who have previously started or part completed a Business Administration Level 3 Apprenticeship, must declare this on their application.
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by ourflexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.
As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information -inclusive practice people promise.
Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.
Please click below to view our EDI page:Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)
Qualifications & Education
Essential
- Maths and English at GCSE grade D or above (3-9), or equivalent Functional Skills at Level 1
- Ability to complete the required apprenticeship standard
Knowledge and Training
Essential
- Demonstrates a willingness and commitment to undertake training and continuous professional development
- Basic keyboard skills and confidence in using computer systems
Desirable
- Basic knowledge of Microsoft Office applications, including Word, Excel, and Outlook.
- Awareness of the importance of confidentiality and handling information appropriately.
Experience
Desirable
- Previous work experience in an administrative or customer service environment
Communication & Relationship Skills
Essential
- Demonstrates clear and effective written communication skills
- Demonstrates clear and effective verbal communication skills
- Positive interpersonal skills and the ability to build effective working relationships.
- Demonstrates a responsible, reliable, and professional approach to work
- Commitment to developing professional standards and behaviours in the workplace.
- Able to work effectively as part of a team and use initiative to work independently when appropriate
Analytical & Judgement Skills
Essential
- Demonstrates a willingness to develop and apply skills in assertiveness, initiative, adaptability, flexibility, problem-solving, accuracy, attention to detail, prioritisation, and managing multiple tasks effectively
Planning & Organisational Skills
Essential
- Demonstrates good timekeeping, reliability, and a dependable approach to work and learning.
Desirable
- Good organisational skills, with the ability to plan and manage tasks effectively.
Equality, Diversity, Inclusion and Trust Values
Essential
- Able to provide safe, caring, and effective services
- Values and behaviours that reflect the Trust values of Care, Respect and Responsibility
- Commitment to creating a diverse and inclusive workplace that is free from discrimination and where people feel they belong and their contribution is valued
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
26 August 2026
Last checked
28 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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