Maternity Triage Matron

• Providing professional, clinical and operational leadership for maternity triage services across York and Scarborough.
• Leading the development of triage pathways in line with national standards, evidence and local priorities.
• Overseeing patient flow, capacity, demand, waiting times, workforce deployment and escalation processes.
• Supporting Flow, Safety and Escalation Midwives and the wider multidisciplinary team to deliver high-quality care and a positive culture.
• Leading governance, patient safety, risk management, complaints and incident investigations, ensuring learning is embedded into practice.
• Using data, audit findings, patient feedback and performance metrics to drive improvement and innovation.
• Working with obstetric, neonatal, emergency care, ambulance, community and regional partners to improve pathways and outcomes.
• Supporting workforce planning, recruitment, retention and staff development.
• Championing personalised care, safeguarding, equality, diversity and inclusion.

• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• 27 days holiday rising to 33 days (depending on NHS Trust service)
• A variety of different types of paid and unpaid leave covering emergency and planned leave
• Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
• NHS Car Lease scheme and Cycle to Work scheme
• An extensive range of learning and development opportunities
• Discounts on restaurants, getaways, shopping, motoring, cinema and finance through a of providers

Essential

• Substantial Band 7 leadership and management responsibility.
• Knowledge and recent experience of maternity triage, urgent maternity care, and the recognition and escalation of maternal and fetal deterioration.
• Experience of BSOTS or an equivalent evidence-based maternity triage system.
• Evidence of compassionate, inclusive and visible leadership, including staff management, development and performance oversight.

Desirable

• Leadership experience within maternity triage, urgent maternity care or an acute assessment service.
• Experience of partnership working with emergency departments, ambulance services, NHS 111, primary care or regional maternity networks.
• Experience of business-case development, workforce modelling, service transformation, digital triage or co-production with service users and the Maternity and Neonatal Voices Partnership.

Essential

• Registered Midwife with current NMC registration.
• Master's level qualification or evidence of equivalent knowledge and experience.
• Evidence of continuing professional development relevant to maternity leadership, urgent maternity care, governance and patient safety.
• Practice assessor, mentorship or equivalent educational experience.

Desirable

• Quality improvement, coaching, project management or human factors qualification.
• BSOTS training, instructor experience or equivalent structured-triage education.

Essential

• Highly developed leadership, negotiation, influencing and change-management skills.
• Ability to manage difficult conversations, complaints and emotionally challenging situations.
• Ability to oversee prioritisation, flow, escalation and business continuity.