Maternity Support Worker - Private Maternity

The primary role of the Maternity Support Worker (MSW) is to assist, support and work in collaboration with the midwife and the wider multidisciplinary team; in order to provide a safe and holistic approach to women centred care.

The midwife is ultimately responsible for the care of the mother and her new-born(s), and it is under the direct or indirect supervision of the midwife that the MSW assists with and provides care following completion of any relevant or appropriate training. The employee will be provided with appropriate training for the clinical setting in which they are working. which will include antenatal inpatient or outpatient care, intrapartum inpatient care, postnatal inpatient care and supporting in maternity theatres.

The post holder is expected to undertake a set of defined competencies; including the 'care certificate'. This certificate ensures the minimum standards for the role are met, and can further be incorporated into a 'skills passport'. Support will be given to employees to further develop their skills.

Roles and responsibilities None Clinical Responsibilities

Assist with the admission, orientation and discharge of women and their babies in accordance with local policy and guidance.

Ensure that all clinical documentation is accurately, collected, updated, stored and filed in accordance with local information governance and record keeping policy and guidance.

Work closely with administrative staff in order to provide additional support to this service as required.

Participate in tracking, obtaining and filing clinical records as required, under instruction and in line with local policy and guidance.

Provide administrative support to the maternity team.

Manage own time effectively whilst prioritising care needs for women and their babies under care under the direction of the midwife.

Act reliably; relaying messages to the appropriate person in an effective and timely manner, whilst maintaining womens confidentiality.

Convey an approachable and professional attitude to all mothers and their families.

Communicate effectively with women and their families in all settings, with particular attention to providing updates on any delays or changes to their care.

Ensure that knowledge of local safeguarding policy and procedure is maintained.

Ensure the working order of equipment, reporting any concerns, faults or breakages to the appropriate person, in a timely manner.

Report any incidents or concerns using the local risk management reporting system, and escalate such concerns or incidents appropriately and in a timely manner.

Successfully complete the care certificate competency booklet within the first six months of employment.

Identify own training and development needs and undertake appropriate training/education as required.

Be aware of own professional limitations and develop practice through reflection, mentorship and appraisal.

Attend all statutory and mandatory training as and when required.

Participate in annual individual performance review process, whereby objectives will be agreed, performance monitored and personal development needs discussed.

Be conversant with the local infection control policy, whilst ensuring mandates are adhered to at all times.

Act responsibly in respect of colleagues health, safety and welfare following safety at work practices, whilst working in compliance with local health and safety policy and guidance.

Participate in the audit of standards within the unit if appropriate.

Clinical Responsibilities

Responsibly receive details of daily duties from the midwife, and use own discretion when prioritising care, under direction and supervision.

Undertake routine observations (and escalate any deviation from the normal range) to the named midwife or appropriate member of the multi-professional team.

Support women during clinical procedures, including attending to any personal hygiene needs as necessary.

Assist /act as a runner in obstetric theatres.

Provide support to labouring women if asked to do so, and under the supervision of the midwife.

Supporting women in their choice of infant feeding, and have awareness of the options available.

Provide evidence based support, assistance and advice to women who are breastfeeding, or are planning to breastfeed.

Support and assist women with artificial feeding in line with local and national policy and guidance.

Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.

We are committed to equal opportunities and believe that diversity drives innovation and excellence. As part of our dedication to equity, we actively welcome applications from individuals from the global majority, veterans and underrepresented communities. We value the unique perspectives and experiences that diverse teams bring and are committed to creating an environment where all voices are heard, respected, and empowered to succeed."

If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.

Some roles may require weekend shifts at multiple sites.

Education and qualifications

Experience

Skills and knowledge

Personal qualiites

Trust values