Maternity Experience Midwife
James Paget University Hospitals NHS Foundation Trust
Gorleston, NR31 6LAView on map(opens Google Maps in a new tab)
Salary
£49,387 to £56,515
Contract
Fixed-Term
Hours
Not specified
Closing date
25 October 2026
6 days leftJob description
The post holder has an important role within the maternity service of coordinating the interface between the women and birthing people and families th...
The post holder will work closely with the Senior Maternity Management team to ensure that the depth and breadth of techniques are implemented and explored to ensure that women and birthing people have a voice within the maternity service.
The post holder will be expected to integrate patient views in a variety of ways embedding this within the Maternity service's governance structure and processes.
The post holder will be involved in coordinating the debriefing service and complaints.
They will also be involved in delivering key initiatives to ensure that women/persons and their families have the opportunity to make their voice heard and influence change and future direction of the maternity service via surveys, collaborating with the Maternity & Neonatal Voices Partnership and other forms of direct engagement such as facilitating listening and outreach events. They will work using an equity and equality lens to ensure that marginalised voices have the opportunity to be heard.
The post holder will be required to ensure that any change or lessons learned are appropriately escalated and discussed with those providing the maternity service to enable learning to take place.
Please see attachments for detailed job description and person specification. Please note this is an initial fixed term contract for 9 months.
We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential.
Education
Essential
- Registered Midwife with current NMC registration
- Degree level qualification in Midwifery or equivalent experience
- Evidence of continuing professional development
Desirable
- Leadership or management qualification, or willingness to undertake
- Master's degree or equivalent level of knowledge and experience
- Professional Midwifery Advocate qualification
Knowledge
Essential
- Significant post-registration experience within maternity services including experience at Band 6/7 level
- Knowledge of complaints management, patient experience frameworks and duty of candour principles.
- Understanding of clinical governance, risk management and safeguarding processes.
- Knowledge of relevant national maternity policies, standards and initiatives.
Desirable
- Understanding of mediation, conflict resolution and restorative approaches.
- Knowledge of trauma-informed care and psychological impacts of birth experiences.
Skills
Essential
- Experience of supporting women and families following complex, traumatic or adverse maternity experiences.
- Understanding of equality, diversity and inclusion principles within healthcare.
- Experience of multidisciplinary working and effective stakeholder engagement.
Desirable
- Experience of investigating incidents, reviewing care, or contributing to complaint responses.
- Experience of analysing information, identifying themes and implementing service improvements.
- Experience of delivering education, presentations or facilitating learning within a clinical setting.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
12 October 2026
Last checked
13 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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