Maternity Clinical Support Worker

• Assist and support mothers in feeding their babies.
• Assist mothers in caring for babies e.g. nappy changing, bathing.
• Provide and receive information using communication skills and empathy.
• Clean beds, trolleys, rooms and undertake general housekeeping duties.
• Under the supervision of a midwife, assist the mother in bathing / shower following delivery.
• Transfer postnatal women from the delivery suite to the maternity ward as required.
• Bed bath women after a caesarean section as requested.
• Remove catheters and cannulae as requested.
• Deliver food to women, ensuring high standard of hygiene.
• Report any problems or concerns to midwives.
• Escort women to other departments as required.
• Undertake cleaning, tidying, assisting midwives with delivery trolleys, beds etc.
• Participate in emergency skill drills to familiarise in prompt action/ treatment in emergency situations.
• Ensure safe use and maintenance of designated equipment e.g. blood glucose machine, fridges and domestic appliances.
• Comply with infection prevention and control procedures at all times.
• Comply with responsibility to safeguard children, ensuring attendance at appropriate training.
• Take personal responsibility for putting the person receiving care first and challenge poor care/practise, doing so as soon as any shortcomings are seen.

Essential

• Level 3 vocational qualification OR short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties OR equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3
• Theoretical knowledge
• Experience of a range of care and related procedures
• Clinical observations
• Knowledge of data protection legislation and health and safety at work legislation
• National Care Certificate or commitment to complete within 12 weeks of commencing employment
• Numeracy and Literacy Level 2

Essential

• Experience or working in health and social care
• Experience of undertaking and recording clinical observations and escalating changes or findings
• Working knowledge of legislation underpinning care provision
• Understanding of the importance of robust, accurate, clear, timely documentation
• Insight into behaviours and skills of a carer and the need for effective team work
• Knowledge of safeguarding
• Understanding work related boundaries
• Awareness of GDPR and the need for confidentiality

Desirable

• Familiarity with current NHS and social care policies
• Computer skills
• Clinical policies and procedures
• Evidence of understanding Trust Business
• Experience of working in the Trust previously

Essential

• Excellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication
• Time-keeping, planning and prioritisation skills
• Basic IT skills to use electronic patient records and other Trust systems
• Analytical and judgement skills to make decisions based on patient/service user interactions, observations and metrics
• Attention to detail
• Ability to use initiative appropriately
• Ability to demonstrate the compassionate values and behaviours needed for dignified care
• Desire to encourage and support patients to remain as independent as possible
• Ability to deal with a wide range of people at all levels, including clients, carers, family, health and social care colleagues and other professionals
• Caring and empathetic
• Motivated with a pro-active approach
• Ability to work independently and as part of a team
• Committed to providing high quality patient care
• Willingness to undertake job related training and multi-disciplinary competencies for more effective patient care
• Personal resilience
• Ability to work calmly and effectively under pressure
• Presents self as courteous, respectful and helpful and understands importance of professional image
• Reliable, adaptable and dependable