Legal Support Assistant – Clinical Negligence / Personal Injury

Location: BristolSalary: Competitive (+Benefits)Hours: Monday – Friday, 37.5 hours per weekContract: Full time, PermanentAbout Davies and Partners SolicitorsDavies and Partners Solicitors is a well-established law firm with over 30 years' experience. It has a national reputation for excellence in the Property sector and strength in depth in a wide selection of other legal services for businesses and individuals.

We have 5 offices in Bristol, Gloucester, Devon, London and Birmingham.Address: 250 Aztec West, Almondsbury, Bristol, BS32 4TRThe RoleTo provide comprehensive legal and administrative support to the Clinical Negligence and Personal Injury department in Bristol. This includes supporting fee earners with legal assistant responsibilities and progressing clinical negligence cases under supervision, as well as managing key departmental administrative tasks.This role reports to the Head of Bristol Clinical Negligence with a dotted line to the Head of Clinical Negligence and Personal Injury.Key ResponsibilitiesLegal and Case Support Assist fee earners with legal tasks related to case progressionDraft standard correspondence and assist in the preparation of legal documentsCommunicate with clients, counsel, medical experts, and other third parties under supervisionOrganise and maintain legal files, ensuring all documents are correctly filed and up to dateSupport fee earners in progressing cases under guidance, including liaising with courts, counsel and medical expertsMonitor deadlines and key dates, ensuring timely reminders and follow-upsDraft routine legal documentation and assist with case preparationEnsure all tasks are conducted in compliance with firm policies, procedures, and professional standards Departmental Duties Open, scan, and distribute incoming post for the departmentPrepare and send outgoing departmental postAccurately scan, upload, and manage medical records received in hard copy or CD format for disclosure, expert instruction, or audit purposesMaintain well-organised digital and physical filing systems for fee earner mattersProvide holiday cover as requiredCarry out general administrative support for the department, including photocopying, data entry, typing and other ad hoc tasks as required Compliance and Standards Exhibit flexibility to support team members during periods of absence (e.g. holidays/sickness)Adhere to best practices for preventing claims of professional negligenceAssist with billing and productivity targetsAct professionally and promptly in all client matters

Your job title does not define or limit your duties and you may be required to carry out other work within your abilities as requested. We reserve the right to introduce changes in line with technological developments which may impact upon your job duties or methods of working.What We're Looking ForEssential Criteria Appropriate DBS disclosure required prior to confirmation of appointmentRight to live and work in the UK (valid UK or EU passport or appropriate visa/work permits)Proven experience in a Clinical Negligence settingExperience of clinical negligence/personal injury claimsExperience of working in a busy litigation environmentSelf-organised and proactiveAbility to take responsibility and solve problemsAbility to maintain client confidentialityAdaptable to the needs of the business as changes occur during operational requirementsCompetence in the effective use of Information and Communications Technologies (ICT)The ability to prioritise, meet deadlines, and work under pressureExcellent interpersonal and communication skillsStrong administrative and organisational skillsExperience scanning, uploading, and managing documents (e.g. medical records, CDs, hard copy)Knowledge of court procedures and legal terminologyExperience supporting fee earners with case progressionFamiliarity with handling and organising medical recordsHigh level of attention to detail and confidentiality Desirable Criteria Experience of audio typing from dictationFamiliarity with legal or case management systemsExperience working in a personal injury team ComplianceAs part of our compliance procedures, applicants are asked to note that: References will be followed upAll gaps in CVs must be explained satisfactorilyProof of identity and (where applicable) qualifications will be requiredReference requests will ask specifically whether you have ever been subject to any proceedings or complaints initiated by the Law Society or any other professional bodyAppropriate suitability checks may be required prior to confirmation of appointment This role meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974. This role will require applicants who are offered employment to be subject to a criminal record check from the Disclosure and Barring Service before appointment is confirmed. This will include details of cautions, reprimands, final warnings as well as convictions.Equal OpportunitiesDavies and Partners Solicitors provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable national laws.You may have experience in the following: Legal Support, Clinical Negligence Assistant, Personal Injury Assistant, Legal Secretary, Case Manager, Litigation Support, Medical Records Manager, Court Administrator, Paralegal, Legal Assistant, Document Management

Specialist, etc.