NHSCloses in 12 days

Lead Contract Manager

Norfolk and Suffolk Integrated Care Board

Norwich, NR1 2DH · IPSWICH, IP1 2BXView on map(opens Google Maps in a new tab)

Salary

£66,582 to £77,368

Contract

Permanent

Hours

Not specified

Closing date

1 November 2026

12 days left

Job description

Priority will be given to internal staff. NS ICB plans and funds health and care services for people across Norfolk and Suffolk. We manage an annual b...

Lead, motivate and

coordinate the staff supporting the allocated contract portfolio to deliver the

portfolios priorities.

Lead on complex provider

contracts within the allocated portfolio.

Lead the implementation of

contracting requirements across the allocated provider portfolio.

Lead integrated oversight of

contracts within the allocated provider portfolio.

Identify and manage

contractual risks across the allocated provider portfolio.

Use contractual levers and

provider relationships to deliver better outcomes and value across the

allocated portfolio.

Lead complex and, where

necessary, contentious contractual negotiations.

Coordinate multi-ICB contracts via

coordinating commissioner protocols

Lead and contribute to,

agreed areas of focus for the development and continuous improvement of the

wider directorate.

This job

description and person specification are an outline of the tasks,

responsibilities and outcomes required of the role. The job holder will carry

out any other duties as may reasonably be required by their line manager.

This job

description and person specification may be reviewed on an ongoing basis in

accordance with the changing needs of the Department and the Organisation. This

will be done in line with the Job evaluation Handbook guidelines.

We manage an annual budget of £4.9 billion to commission safe, high quality and accessible health services for 1.7million people living in Norfolk and Suffolk.

We work with hospitals, GP practices, dentists, pharmacies, community, mental health and ambulance services, alongside local councils and voluntary organisations, to improve care. We involve local communities in shaping decisions and use their insights to improve services. As a statutory NHS organisation, we are accountable to NHS England and the UK Government.

Our role is to ensure services meet current and future needs by setting local NHS strategy, allocating funding, maintaining quality and safety standards, improving access, reducing health inequalities and enabling joined up care.

Norfolk and Suffolk include rural, coastal and deprived communities, with an older than average population. Around half of residents live in rural or coastal areas, where access can be harder, and about 219,000 people live in the most deprived areas, where early deaths are significantly higher. These factors shape our planning and focus on reducing inequalities.

Our vision is for people to live longer, healthier lives with access to safe, joined up, patient centred care. We prioritise improving healthy life expectancy, reducing inequalities and ensuring consistent access to high quality services.

We work across five local Places and partner with NHS providers, councils, the VCFSE sector and communities to deliver locally responsive care.

Autonomy Freedom to Act

Essential

  • Ability to work without supervision, providing specialist advice to the organisation, working to tight and often changing timescales
  • Interpreting national policy for implementation
  • Must be able to use initiative to decide relevant actions and make recommendations to Sponsor/ Manager, with the aim of improving deliverables and compliance to policies.
  • Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales
  • Experience of identifying and interpreting National policy. Experience of researching best practice (globally, private and public sector), interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation)

Financial and Physical Resources

Essential: - Previously responsible for a budget, involved in budget setting and working knowledge of financial processes

Skills

Essential

  • Developed communication skills for delivering key messages to a range of stakeholders both internal and external (including outside the NHS) to the organisation, some at very senior level.
  • Negotiate on difficult and controversial issues including performance and change.
  • Good presentational skills for conveying complex concepts.
  • Ability to use informed persuasion to influence others.
  • Ability to identify risks, anticipate issues and create solutions and to resolve problems in relation to project or service delivery.
  • Ability to understand a broad range of complex information quickly and making decisions where opinions differ/no obvious solution.
  • Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
  • Evidence of planning and delivering programmes and projects and services on time.
  • Demonstrable experience of providing visible and effective leadership to a team, setting direction and priorities, allocating work and resources, managing capacity and performance, supporting staff wellbeing, developing capability and succession, and leading people through organisational change. Able to motivate and coach individuals, address difficult performance or conduct issues fairly and promptly, and create an inclusive, supportive and accountable team culture.
  • Working knowledge of Microsoft Office with intermediate keyboard skills.

Desirable: - Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects

Qualifications

Essential: - Educated to masters level or equivalent level of experience of working at a senior level in specialist area.

Desirable: - Member of relevant professional body.

Experience

Essential

  • Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to masters level equivalent
  • Evidence of post qualifying and continuing professional development
  • Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement
  • Should have an appreciation of the relationship between the Department of Health, NHS England and individual provider and commissioning organisations
  • Extensive experience of complex NHS contracting and provider management
  • Stakeholder/negotiation skills

Desirable: - Familiarity with NHS systems (Atamis, Power BI, Oracle).

Other

Essential

  • Used to working in a busy environment
  • Adaptability, flexibility and ability to cope with uncertainty and change
  • Willing to engage with and learn from peers, other professionals and colleagues in the desire to provide or support the most appropriate interventions
  • Professional calm and efficient manner
  • Effective organizer, influencer and networker
  • Demonstrates a strong desire to improve performance and make a difference by focusing on goals.
  • Completer/Finisher
  • Team working skills
  • Self-motivated
  • Ability to move between details and the bigger picture.
  • Demonstrates honesty and integrity and promotes organisational values.
  • Embrace change, viewing it as an opportunity to learn and develop

Equality and Diversity

Essential

  • Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices, but also in relation to management systems in the area

How to apply

Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.

Provenance

Source

NHS Jobs

First seen

19 October 2026

Last checked

20 October 2026

Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.

About the employer

NAS
Norfolk and Suffolk Integrated Care Board

NHS organisation

This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.

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