IT Project and Technical Support Officer
Derbyshire Healthcare NHS Foundation Trust
Derby, DE11 9TA
Salary
£32,073 to £39,043
Contract
Fixed-Term
Hours
Not specified
Closing date
10 September 2026
10 days left
Job description
This role provides technical and project support across the Trust,assistingwith the delivery, deployment and ongoing use of approved technology, syste...
Provide technical and project support across the Trust,assistingwith the planning, coordination,monitoringand delivery of small projects to ensure staff are supported withappropriate resources,guidanceand technical input.
Work as part of the Technical Services team to support the delivery of cost-effective, well-managed IT solutions that meet the needs of clinical and corporate services.
Support staff with the deployment, implementation and use of approved technology, systems,devicesand associated equipment, resolving day-to-day and non-routine technical issues independently whereappropriate.
Liaise with internal teams, external systemsuppliersand service providers to support the maintenance of Trust systems and the successful delivery of agreed projects.
Support asset management activities, including device deployment, usage reporting, audits, investigations and decommissioning in line with Trust policies and procedures.
Provide technical and practical support for telecommunications, mobiledevicesand user-reported issues, including the analysis of reporting data to support effective device usage,managementand service improvement.
Contribute to the delivery of high-quality Technology and Information Service Management, helping to ensure that clinicians and other staff have reliable access to tools they need to carry out their duties effectively.
Work flexibly to meet the needs of the service, including visiting Trust sites across Derbyshire
Provide technical and project support across the Trust,assistingwith the planning, coordination,monitoringand delivery of small projects to ensure staff are supported withappropriate resources,guidanceand technical input.
Work as part of the Technical Services team to support the delivery of cost-effective, well-managed IT solutions that meet the needs of clinical and corporate services.
Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of 'making a positive difference in people's lives'.
CQC rated us as 'GOOD' overall, commenting on how our colleagues "treated patients with compassion and kindness" and "felt positive and proud about working for the trust."
Benefits include
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Commitment to flexible working where this is possible
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27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years' service
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Yearly appraisal and commitment to ongoing training
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Generous NHS pension scheme
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Good maternity, paternity and adoption benefits
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Health service discounts and online benefits
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Incremental pay progression
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Free confidential employee assistance programme 24/7
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Access to our LGBT+ network, BAME Network and Christian Network
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Health and wellbeing opportunities
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Structured learning and development opportunities
General
Essential
- Experience working with users to understand and resolve IT issues
Desirable
- Experience liaising with external suppliers, service providers or partner organisations to support service delivery.
General
Essential
- Educated to degree level in an IT, technical, project management or business-related subject, or equivalent relevant experience.
- Relevant experience of working in an IT, technical support, digital, project support or service delivery environment.
- Experience of working with suppliers, service providers or internal technical teams to support delivery of IT services.
- Previous experience of providing IT system support in a healthcare environment.
- Good customer service and communication skills.
Desirable
- Previous experience of providing IT system support in a healthcare environment.
- Experience using an IT Service Management system such as Halo
- Microsoft, networking, endpoint, telecommunications or mobile device management qualification/training.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
28 August 2026
Last checked
31 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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