Integrated Care Team Leader (Pod Lead)

The Integrated Care Team Leader provides visible clinical and operational leadership to an allocated pod of colleagues and babies, children and young people (BCYP) and oversees the pods caseload, care planning, performance, competence and wellbeing, ensuring changing needs, risks and gaps are addressed or escalated.

The Team Leader is senior to, and expected to be capable of undertaking, the Nurse in Charge (NIC) role. When rostered as NIC, coordinates safe care across the hospice under the current NIC role document and ensures each practitioner retains accountability for their own practice.

Main duties and responsibilities

leadership and case oversight

Lead colleagues and caseload, ensuring each BCYP has clear arrangements

for contact, review and follow up.

Coordinate regular caseload reviews and family contact with relevant

multidisciplinary colleagues; ensure decisions and actions are recorded and

completed.

Maintain oversight of changes in diagnosis, condition, treatment,

medicines, equipment, dependency or family circumstances, and ensure essential

care, emergency, escalation and moving and handling plans are current, detailed

and accessible. Resolving missing or conflicting information before admission.

Work

across pods to share capacity, expertise and learning and provide one joined up

DH service.

leadership and safe care

Provide evidence informed palliative, respite and end of life care within

personal scope and competence, assessing, planning and evaluating care with

BCYP and families while respecting consent, capacity, best interests, dignity,

privacy, communication and cultural needs.

and respond promptly to deterioration, deviation from baseline and emergencies,

following individual escalation plans and obtaining timely professional

support.

Delegate only to colleagues with the appropriate role, competence and

capacity, provide clear direction and supervision and confirm the required

outcome.

Act immediately when resourcing, skill mix, competence, equipment,

environment or documentation may compromise safety.

Promote

safe medicines practice and seek ACP, medical or other advice when decisions

fall outside personal scope.

leadership, performance and wellbeing

Set clear expectations, regular one to ones, appraisal, objectives,

feedback and development planning.

Oversee mandatory training, competencies, revalidation support and

development actions, using a pod skills matrix to inform deployment and

escalate workforce risks.

Recognise good practice and address conduct, capability, attendance or

performance concerns promptly, fairly and compassionately under DH policy.

Create a psychologically safe, inclusive and civil culture that supports

reflection, supervision, respectful challenge, speaking up and learning.

workload, emotional demands and wellbeing, seeking support where safety may be

affected, and contribute to recruitment, induction, preceptorship, practice

learning and retention.

4. Quality,

governance and improvement

Promote compliance with the NMC Code, CQC regulations, safeguarding,

legal duties and DH governance arrangements.

Ensure incidents, near misses, safeguarding concerns, complaints and

clinical risks are reported, acted on and escalated; support openness and duty

of candour, preserve evidence and provide accurate information.

Contribute to proportionate review and learning, considering human

factors, system conditions and prevention of recurrence.

or support audit, observation, policy implementation and improvement; use

agreed pod indicators, evidence, data and feedback to identify variation,

evaluate impact and share learning.

5.

Communication, collaboration and family partnership

Build respectful relationships with BCYP and families, communicate

sensitively and honestly, check understanding and ensure their views inform

care and improvement.

Work effectively with health, education, social care, and other partners,

sharing information lawfully, proportionately and promptly.

Manage differences through informed discussion and respectful challenge,

escalating unresolved safety concerns.

Respond

constructively to concerns and complaints, protect ongoing care and use

feedback for learning.

delivery and resources

Translate DH objectives into pod priorities, deliverables and individual

objectives.

Use colleague resources, time, equipment and charitable resources

responsibly and escalate risks to safe delivery or agreed outcomes.

Contribute within delegated authority to rostering, workforce deployment

and budget management; service wide establishment, budgets and final roster

accountability remain with the Matron / Head of Integrated Care or delegated

senior manager.

service, policy, digital and practice change; participate in relevant meetings

and complete agreed actions.

7. Nurse in

Charge responsibilities

The NIC role is responsible to the Team Leader; when rostered as NIC,

coordinate whole hospice colleague resourcing, care delivery, situational

oversight, escalation, safety decisions and handover under the current DH NIC

role document.

Work supernumerary where required by the safe staffing framework,

considering capacity, acuity, dependency, complexity and available competence.

Provide

coordination, support and assurance; each colleague remains accountable for

their own actions, omissions, decisions and professional practice.

8.

Professional responsibilities

At Derian House, we are proud to provide high quality care to help babies, children and young people with life limiting conditions, from across the Northwest, to make the most of every precious moment. We also stand alongside their families, offering comfort, support, and hope.

Derian House is the place where you can make a real difference, as we support our colleagues and volunteers to provide this amazing service for children and families. It's a great place to enhance and develop your career as we are committed to investing in training to support our people and their aspirations.

Our

values

The Team Leader must

consistently model Derian Houses(DH) values in leadership, decision-making,

Relationships and clinical practice

SAFE you can expect the

highest standards

COMPASSIONATE we care

ACCOUNTABLE we do what we

say we will do

We make this promise to our

families, colleagues and community. Every single time.

Digital and Organisational Skills

Desirable: - Experience of electronic rostering, dashboards, audit tools or digital improvement.

Safety, Governance and Improvement

Qualifications

Communication and Collaboration

Desirable: - Advanced communication skills training.; - Experience of co-production or structured family and service user engagement.

Leadership and People Management

Clinical Experience