Information Governance and System Co-ordinator

TheInformation Governance and System Co-ordinatorreports directly

to the Business Manager and is responsible for supporting them in coordinating Information

Governance across the practice, managing Subject Access Requests, coordinating

IT equipment, working closely with our technical support and other system

suppliers.

The Information Governance and System Co-ordinator reports directly

to the Business Manager and is responsible for supporting them in coordinating Information

Governance across the practice, managing Subject Access Requests, coordinating

IT equipment, working closely with our technical support and other system

suppliers.

Coordinator for Information Governance (IG)

across the practice, updating policies, training documents, supporting audits

and involved with data security, confidentiality and compliance requirements.

the business manager in dealing with data breaches and information governance

incidents, coordinating investigations, responses, records and escalation where

required.

Support the practice manager with managing the

practice IT systems and digital infrastructure, acting as the key link with

external IT support, NHS/Trusted Technology providers and other system

suppliers.

Maintain asset and equipment registers,

including hardware, software, devices, licences and associated records, and

oversee telephony and communication systems, coordinating faults, upgrades and

supplier support.

Assisting

the Business Manager with Information Governance duties

Support

the Business Manager with any data breaches, coordinating investigations etc

Assisting

the Patient Experience Manager when dealing with any complaints involving

patient data or confidentiality

Logging

and investigating any IG issues

Supporting

with audits, in particular the Data Toolkit

Develop

SOPs relating to IG and Data Security

Complete

IG checks across the practice

Manage

all Subject Access Requests, from receipt, administration, coordinating the reports

and delivery

Maintain

a log of all SARs

Supporting

staff with routine IT queries and escalating issues where necessary.

Updating

and maintaining the practice asset register.

Monitoring

stocks of IT consumables, including toners and drums, and reporting low stock

levels.

Undertaking

routine checks to ensure clinical rooms have the required IT equipment and

reporting any faults or shortages.

Assisting

with the deployment and setup of IT equipment, including PCs, laptops, phones,

and printers.

Encourage

team working and development

Ensure

good staff communications

Maintaining

PAT testing records and assisting with the scheduling of annual testing.

Assisting

with the organisation of maintenance visits and contractor access.

Train and support staff in safe

and effective use of the clinical systems.

and promote confidentiality throughout all aspects of your duties.

In the

course of seeking treatment, patients entrust us with, or allow us to gather,

sensitive information in relation to their health and other matters. They do so

in confidence and have the right to expect that staff will respect their

privacy and act appropriately.

In the

performance of the duties outlined in this Job Description, the post-holder may

have access to confidential information relating to patients and their carers,

Practice staff and other healthcare workers. They may also have access to

information relating to the Practice as a business organisation. All such

information from any source is to be regarded as strictly confidential.

relating to patients, carers, colleagues, other healthcare workers or the

business of the Practice may only be divulged to authorised persons in

accordance with the Practice policies and procedures relating to

confidentiality and the protection of personal and sensitive data.

Equality

and Diversity

The

post-holder will support the equality, diversity and rights of patients, carers

And colleagues, to include

o

Acting

in a way that recognizes the importance of peoples rights, interpreting them

in a way that is consistent with Practice procedures and policies, and current

legislation.

o

Respecting

the privacy, dignity, needs and beliefs of patients, carers and colleagues.

o

Behaving

in a manner which is welcoming to and of the individual, is non-judgmental and

respects their circumstances, feelings priorities and rights.

The

post-holder will participate in any training programme implemented by the

Practice as part of this employment, such training to include:

Participation

in an annual individual performance review, including taking responsibility for

maintaining

a record of own personal and/or professional development.

Taking

responsibility for own development, learning and performance and demonstrating

skills and activities to others who are undertaking similar work

Disclosure

and Barring Service Check

post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975

and as such it will be necessary for a submission for Disclosure to be made to

the Disclosure and Barring Service (formerly known as CRB) to check for any

previous criminal convictions.

Trafalgar Medical Group Practice (TMGP) works from two sites in Southsea, one being Eastney Health Centre, the other Osborne Road. The successful 27,000 patient Practice continues to grow and has a medical team of 6 partners, and 12 salaried GPs. Our nursing team, led by our Clinical Manager, are very experienced and highly regarded. Along with a strong pharmacy team and physios they are all supported with an excellent admin, secretarial and reception team who work across both sites.

Qualifications

Desirable: - Understanding of primary care funding and GMS contract