Information and Facilities Officer

• Support the department in the efficient day to day running of Postgraduate Medical and Dental Education training facilities.
• Work closely with managers, technical team colleagues and other department staff to ensure the continuity and delivery of a high quality PGMDE education and training service.
• Provide front of house reception and administrative support to ensure delivery of excellent customer service.
• Manage facilities bookings and room booking administration as required; to include daily
• monitoring of generic inboxes and timely appropriate responses.
• Prepare rooms, technical and simulation equipment and furniture for range of training activities, conferences, courses, and meetings booked into the Centres' multiple facilities.
• Maintain facilities and equipment to meet customers' requirements for room and equipment layouts whilst ensuring security of department assets
• Conduct inventory and audit of supplies and equipment; ordering as required to maintain stock levels.
• Provide accurate information and documentation to all service users and visitors to the Education and Simulation Centres.
• Work on other Trust sites as and when required

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark's Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

Essential

• Experience working in a customer focused environment
• Experience in administrative and / or technical role
• Experience in NHS and / or a training / educational environment
• Previous experience working as part of a team

Essential

• Excellent interpersonal, as well as written and verbal communication skills
• Microsoft Office computer skills
• Excellent organisational skills with the ability to prioritise workload
• Knowledge of operation of audio visual equipment and medical / dental simulation equipment or ability to be trained
• Well organised with ability to prioritise workload and multi-task
• Flexibility and adaptability to meeting conflicting priorities
• Ability to work well under pressure, meet deadlines and targets
• Ability to create and maintain good working relationships