IG & EPRR Administrator
East of England Community Health and Care NHS Trust
Norwich, NR2 3TUView on map(opens Google Maps in a new tab)
Salary
£25,760 to £27,476
Contract
Permanent
Hours
Not specified
Closing date
26 October 2026
7 days leftJob description
To provide comprehensive administrative support to the Information Governance (IG) and Emergency Preparedness, Resilience and Response (EPRR) function...
Provide day-to-day administrative support to the IG and EPRR functions, ensuring activities are delivered in a timely and organised manner.
Arrange and coordinate meetings, including scheduling, agenda development, and circulation of papers.
Provide administrative support to IG processes such as incident logging, audits, training records and compliance monitoring.
Support onboarding processes within the Governance team (e.g. access requests, equipment, induction materials).
Manage shared inboxes, prioritising and responding to routine enquiries, escalating where appropriate.
Prepare, format and distribute documentation including reports, spreadsheets, presentations and policies.
Maintain accurate electronic and paper filing systems in line with records management standards.
Support document control processes, including version control, archiving and retention in accordance with Trust policies.
Attend meetings to take accurate minutes, record decisions, track actions and ensure follow-up activity is recorded and progressed.
Maintain action logs, risk logs and tracker documents (including decision logs) for IG and EPRR workstreams.
Support the maintenance of governance systems, databases and registers (e.g. IG training, DPIA trackers, information asset registers).
Respond to routine IG queries, providing basic guidance and signposting in line with established procedures, escalating more complex matters.
Assist with the updating of intranet pages and public-facing information to ensure accuracy and accessibility.
Provide administrative support to the EPRR programme, including maintenance of plans, contact lists and documentation.
Support business continuity and incident response processes, including document updates, distribution and version control.
Assist in coordinating training sessions, exercises and events relating to emergency preparedness.
Maintain databases, distribution lists and communication systems to support emergency planning arrangements.
Assist with procurement processes, raising orders and tracking expenditure in line with Trust systems.
Support audits, surveys and service improvement work within own area.
Liaise with internal and external stakeholders, including NHS partners and system organisations, responding to routine communications.
Please be aware that East of England Community Health and Care NHS Trust will never ask applicants to pay fees at any stage of the recruitment process, including job applications, sponsorship arrangements, or employment offers. All recruitment communications and job applications should only be made through our official careers website and published contact details.
If you receive a suspicious job offer or recruitment-related communication, do not make any payments, share personal information, or provide identity documents. We encourage you to report the matter to your local police or relevant law enforcement agency. Any concerns relating to potential recruitment fraud should also be reported to our Local Counter Fraud Specialist (LCFS) as soon as possible.
Qualifications & Training
Essential: - NVQ Level 3 Business Administration or equivalent experience; - GCSE English and Maths (or equivalent); - Good IT skills (Microsoft Office)
Desirable: - Training in Information Governance or EPRR; - NHS systems experience; - SystmOne experience; - Completed NHS Loggist training (or similar)
Experience
Essential
- Experience of working in an administrative role in a busy office environment
- Experience of organising meetings and taking minutes
- Experience of working with confidential and sensitiveinformation
Desirable
- Experience within NHS or public sector
- Exposure to governance, compliance or emergency planning functions
- Experience working with the NHS Data Security & Protection Toolkit (DSPT)
- Experience working with NHS EPRR Core Standards
Skills, Abilities and Knowledge
Essential
- Good organisational skills with ability to prioritise workload
- High level of accuracy and attention to detail
- Ability to follow established procedures with occasional need to use initiative
- Competent IT skills including Word, Excel, Outlook
- Ability to manage multiple tasks and deadlines
Desirable: - Knowledge of Information Governance principles; - Understanding of business continuity or EPRR
Communication
Essential
- Ability to communicate effectively with staff at all levels
- Good written and verbal communication skills
- Ability to handle routine enquiries professionally and sensitively
Personal and People Development
Essential: - Team player with collaborative approach; - Flexible and adaptable; - Professional and reliable; - Attention to detail
Personal Attributes / Behaviours
Essential
- Reliable, organised and proactive
- Able to work independently and as part of a team
- Able to deal with sensitive information appropriately
- Flexible and adaptable approach to work
- Collaborative and adaptable
- Commitment to confidentiality and wider information governance standards
Other
Essential: - Ability to travel if required; - Ability to work independently
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
15 October 2026
Last checked
16 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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