HR Manager

• Provide professional, pragmatic and timely HR advice and guidance to managers and employees across the full employee lifecycle.
• Lead and support employee relations matters including disciplinary, grievance, capability, performance and absence management.
• Support managers to effectively manage attendance, performance, wellbeing and workplace issues.
• Coach and advise managers to build their confidence and capability in managing people effectively.
• Provide appropriate challenge where required, ensuring decisions are fair, consistent, proportionate and aligned with employment legislation and organisational policies.
• Identify employment risks and provide clear recommendations, escalating complex or high-risk matters appropriately.
• Support managers through organisational change and other people-related challenges.

• Support and advise managers throughout the recruitment and selection process.
• Develop and promote effective recruitment approaches that attract high-quality candidates.
• Support pre-employment checks, onboarding and induction processes.
• Ensure recruitment practices are fair, inclusive and compliant with relevant requirements.
• Contribute to improving the candidate and employee experience.

• Support managers with effective performance management, objective setting and employee development.
• Support effective appraisal processes and contribute to a culture of regular feedback and development.
• Identify and contribute to learning and development opportunities across the practice.
• Promote positive employee engagement, inclusion, wellbeing and organisational culture.
• Contribute to organisational development and wider people-focused projects and initiatives.

• Maintain accurate and confidential employee records and HR systems.
• Support the development, implementation and review of HR policies, procedures and processes.
• Monitor HR data and provide relevant reports, workforce information and insight to senior leaders.
• Identify workforce trends, risks and opportunities and use data to inform HR activity.
• Ensure HR processes are delivered consistently, efficiently and in accordance with employment legislation, regulatory requirements and organisational policies.
• Ensure appropriate and timely management of HR documentation and processes.
• Work collaboratively with colleagues across the HR team to maintain a responsive, high-quality HR service.
• Provide day-to-day support and guidance to HR colleagues where required.

• Develop a strong understanding of the specific workforce requirements and challenges within general practice.
• Support compliance with relevant NHS, primary care and healthcare workforce requirements.
• Support appropriate processes relating to professional registration, safeguarding, employment checks and other healthcare-specific requirements where relevant.
• Maintain a high level of confidentiality when managing sensitive employee and workforce information.
• Understand and respond appropriately to the regulatory and workforce context in which the practice operates.

• Identify opportunities to improve HR processes, systems, policies and the overall employee experience.
• Contribute to wider people initiatives, workforce projects and organisational development activity.
• Support the implementation of new HR processes and ways of working.
• Keep up to date with employment legislation, HR best practice and developments affecting healthcare employers.
• Take ownership of agreed HR projects and deliver them effectively.

• CIPD Level 5 qualification or equivalent HR qualification.
• Minimum 3 years' relevant HR experience operating at HR Manager level or equivalent.
• Strong generalist HR experience across the employee lifecycle.
• Significant experience managing and advising on employee relations matters.
• Strong understanding of UK employment legislation and its practical application.
• Experience coaching and advising managers on people management issues.
• Experience working within a complex, regulated or changing environment.
• Experience managing competing priorities and delivering a responsive HR service.
• Ability to work independently, use professional judgement and provide pragmatic HR solutions.

• CIPD Level 7 qualification or currently working towards Level 7.
• CIPD membership.
• Healthcare, primary care or NHS experience.
• Experience supporting organisational change, workforce planning or people projects.
• Experience using HR systems and workforce data to support decision-making.
• Experience of HR process improvement and service development.

• A permanent HR Manager role within a supportive and collaborative HR team.
• Full-time or part-time working considered.
• A salary negotiable and dependent on experience and qualifications.
• A varied HR role with genuine autonomy, responsibility and ownership.
• The opportunity to work closely with managers and senior leaders.
• The opportunity to influence and improve the employee experience.
• A role where your contribution will be visible and valued.
• The opportunity to develop your HR career within a complex and rewarding healthcare environment.
• The opportunity to contribute to the continued development of the practice and its people.

Essential

• People-focused
• You genuinely care about creating a positive employee experience and supporting people to do their best work.
• Credible
• You have the knowledge and confidence to provide sound HR advice, build trust with managers and appropriately challenge when needed.
• Pragmatic
• You take a practical, solutions-focused approach and are comfortable balancing strategic thinking with hands-on delivery. You are willing to get involved, take ownership and see things through.
• Organisationally aware
• You understand the balance between supporting employees, managing risk and delivering organisational priorities.
• Confident and approachable
• You are comfortable managing difficult or sensitive conversations while maintaining positive and professional working relationships.
• Improvement-focused
• You don't simply maintain existing processes. You look for better, simpler and more effective ways of working and are willing to contribute to positive change.
• Resilient and organised
• You can manage competing priorities, work to deadlines and remain calm and professional when dealing with sensitive or complex situations.
• A team player
• You enjoy working collaboratively within a small team, sharing knowledge and supporting colleagues across the wider organisation.

Essential

• Minimum 3 years' relevant HR experience operating at HR Manager level or equivalent.
• Strong generalist HR experience across the employee lifecycle.
• Significant experience managing and advising on employee relations matters.
• Strong understanding of UK employment legislation and its practical application.
• Experience coaching and advising managers on people management issues.
• Experience working within a complex, regulated or changing environment.
• Experience managing competing priorities and delivering a responsive HR service.
• Ability to work independently, use professional judgement and provide pragmatic HR solutions

Desirable

• Healthcare, primary care or NHS experience.
• Experience supporting organisational change, workforce planning or people projects.
• Experience using HR systems and workforce data to support decision-making.
• Experience of HR process improvement and service development.
• Healthcare, primary care or NHS experience is highly desirable; however, we are equally interested in strong HR professionals from other regulated or complex environments who can demonstrate transferable experience.

Essential

• CIPD Level 5 qualification or equivalent HR qualification.

Desirable

• CIPD Level 7 qualification or currently working towards Level 7.