Housekeeping Assistant - Evenings

If you would like to feel part of a welcoming and committed team, benefit from strong peer and managerial support, we would be delighted to hear from you.

A successful Housekeeping Assistant will have

For a full list of essential requirements, please refer to the job description and person specification document.

We are based in Farnham and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.

Phyllis Tuckwell is a very special place to work. Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters. Our Housekeeping team members are pivotal in helping deliver our vital services, ensuring every day is precious for our patients.

The impact of our services on the lives of our patients and their families can be read about here:https://www.pth.org.uk/our-care/helpful-information/patient-stories/

POST: Housekeeping Assistant

ACCOUNTABLE TO: Housekeeping Manager

JOB PURPOSE

To monitor and maintain high standards of cleanliness of

the environment, understand specific professional ethical aspects of the job

role and continually maintain and update knowledge. Ability to carry out the

requirements of the job or a range of related jobs requiring light physical

effort.

1.0 Professional

1.1 To

ensure all surfaces are visibly clean and free from dust, dirt and debris and

that appropriate cleaning agents and equipment are used.

1.2 To

ensure appropriate protective clothing is worn, including uniform and footwear.

1.3 To

ensure cleaning is carried our in a manner and a time that causes minimum

disruption.

1.4 To

ensure spillages and hazards are removed with minimal delay.

1.5 To

inform the appropriate authority when cleaning schedules cannot be carried out.

1.6 To

ensure equipment and materials are returned to the appropriate storage place.

1.7 To

ensure requests from patients and families are checked with clinical staff and

that any concerns are passed on to nursing staff.

1.8 To

ensure food and beverages are served in an appropriate and safe manner in

accordance with food hygiene regulations.

2.0 Operational

2.1 To have an awareness of, and to observe policy systems and

procedures relating to area of work. Including emergency procedures.

2.2 To take steps to meet key aspects of the role and main

2.3 To effectively manage self and lead others to meet hospice

aims and objectives in terms of day-to-day activities.

2.4 Maintain concentration when using machinery and equipment.

3.0

Training

and Development

a)

Team

3.1 To

attend statutory training sessions as directed by the Housekeeping Manager and

understand legislation associated with such training.

3.2 Through

the hospice annual appraisal review system, review training needs and agree

yearly objectives with the Housekeeping Manager.

3.3 To create a positive learning environment, enable staff to

learn through positive and negative experiences.

b) Personal

3.4 To work effectively with colleagues in a team and to provide

support and consideration to others as necessary.

3.5 To be prepared to make suggestions as to how improvements

could be made and to contribute in team meetings.

4.0 Customer

4.1 Maintain professional interaction with

patient, relatives, and carers.

4.2 Provide a

high level of service always delivering a good patient experience.

5.0 Research

5.1 To be aware of and to take

part in quality testing issues in conjunction with

the Housekeeping Manager.

6.0

Safeguarding, Equality, Diversity and Inclusion

Role holders are required to understand their responsibilities in the

safeguarding context, ensuring that Phyllis Tuckwell reduces the risk of harm

or abuse of adults and children at risk.

We are committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core. We are an equal opportunities employer, who values and respects our employees unique knowledge, skills and experiences. We warmly welcome applications from all sections of the community. All appointments are made following a fair and equitable process, based on merit, job requirements and business need.

We Offer

Excellent Benefits

Excellent Career Development

A Great Place to Work

Closing date for receipt of completed applications: Monday 21st September 2026

Please note that we do not hold a sponsor licence and therefore are unable to provide sponsorship.

This post is subject to a Standard Disclosure and Barring Service check.

NO MEDIA OR AGENCIES

Experience

Qualifications

Relationships and Verbal Communication

Managing Work

Team Working

Quality

Risk Management