Housekeeper

successful applicant will be part of a multi-disciplinary team, providing

domestic cleaning and general linen service with catering support. For

additional information and responsibilities, please refer to the job

description. The role is on a two-week shift pattern between the hours of 07.30

and 19.30 including bank holidays and weekends.

For additional information and

responsibilities, please refer to the job description and person specification.

St.

Michaels Hospice is committed to safeguarding and promoting the welfare of

vulnerable adults, children and young people. All staff are expected to share

this commitment. Successful candidates will be required to undergo relevant

background checks, including a DBS check and provide satisfactory reference

before starting the role.

Provide domestic cleaning,

general linen service and catering support whilst maintaining the highest

standard of hygiene at all times.

You will actively engage with

colleagues, patients, patients families and carers, volunteers and visitors.

Understand and promote infection control

practices and policies.

Assist, as necessary, to ensure the

nutritional intake of a patient is maintained.

Be responsible and accountable for standard

of work.

Follow guidelines for safe systems at work

and maintain a safe environment for colleagues, patients and visitors.

Participate in and contribute to service

development, evaluation and changes.

Undertake

all statutory and mandatory training, as required.

Positively

commit to staff appraisals, performance and competencies reviews to ensure

personal professional development.

Work

to maintain the values, vision and aims of St. Michaels Hospice.

Practice

and promote patient confidentiality at all times.

safely, within hospice policies, procedures and guidelines.

Demonstrate

efficient time management and flexible attitude to working patterns.

Work

within the limits of your own competency and responsibility and refer areas

that are outside of your competency to the Housekeeping Supervisor.

Be

willing to work across departments to meet demands of service needs.

Treat

everyone with respect and dignity.

Communicate

respectfully in an open, accurate, straightforward and confidential way with

colleagues across the organisation.

Verbally

alert the nurse in charge to any urgent or sensitive matters or escalate to the

appropriate level, if appropriate.

Proactively

share information to identify and reduce risk to patients and staff.

Let

the Housekeeping Lead know of any non-urgent issues, concerns or ideas.

Work to maintain the values,

vision and aims of St. Michaels Hospice.

Additional Duties In discussion with the line manager to undertake

work, as and when required, in support of St. Michaels Hospice as an

organisation.

Public Relations To represent St. Michaels Hospice in the community

and public domain, including social media, appropriately.

Undertake all statutory and

mandatory training, as required.

To be conversant with and adhere to all St. Michaels Hospice Policies

and Procedures.

Be responsible for upholding and promoting St. Michaels Hospice

safeguarding policies, ensuring the safety and well-being of all individuals,

and promptly reporting any concerns or incidents in accordance with established

procedures.

This is an outline job description and may be subject to change,

according to the needs of the service, in consultation with the post holder.

Take responsibility for own personal safety and of others whilst at

work. You will take appropriate action or report any concerns to address any

health and safety issues that you or members of your team may be aware of.

This job description is an outline of the role and

responsibilities. From time to time, due

to the needs of the service, we may ask you to flexibly undertake other duties

that are consistent with your role and banding, including project work,

internal job rotation and absence cover.

St. Michaels Hospice, located in Basingstoke and has been providing palliative care services to the local community across North Hampshire since 1992. We are a registered charity dedicated to providing care to people throughout North Hampshire who are affected by life limiting illness to attain the highest possible quality of life by providing a choice of specialist care and support.

Qualifications

Essential: - Good general education

Desirable: - Food & Hygiene Certificate

Experience

Essential: - Housekeeping experience

Desirable: - Housekeeping experience in a health care environment; - Experience of working with volunteers

Skills, knowledge, abilities

Essential: - Understanding of the nature of palliative care; - Good communication skills; - Basic IT skills; - Understanding of COSHH guidelines

Attitude, aptitudes, personal characteristics