Housekeeper

• Ordering non-clinical supplies
• Stocking up the ward
• Keep the Clinical area clean and generic cleaning .
• Keeping the ward clean and tidy
• Serving and clearing away meals
• Preparing snacks and drinks
• Working with the wider team to clean and prepare rooms for the next patient.

• Excellent communication and interpersonal skills
• Numeracy and literacy level 2 or equivalent
• IT skills, including Basic Word, E-mail and keyboard skills
• Caring and compassionate attributes
• An ability to prioritise work and effective time management skills
• A desire to undertake any additional training as required for the post

• To serve breakfast lunch and evening meals.
• To prepare hot/cold beverages and toast, using appropriate trolley/equipment when required by patients.
• To prepare areas where beverages are served/consumed to ensure a pleasant environment for patients.
• To wash all equipment/utensils used as necessary, and store in preparation for patient use.
• To check that the patient kitchen is always clean and tidy, e.g. discarding out-of-date food and stock rotation.
• To ensure patient refrigerated items are labelled and stored correctly in accordance with Trust operational policy.
• To ensure that patients whose fluid intake is not medically restricted have access to fresh water.

• To assist with the cleaning and preparation of labour rooms, ensuring a pleasant environment for the families in our care
• To assist in the monitoring and audit of service delivery, especially related to cleaning, food, linen and the environment, and to inform the ward sister of any issues
• To assist in completing the wards defect logbook, ensuring all defects are logged, reported, recorded and closed down as appropriate.
• To transport and dispose of clinical, domestic and confidential waste as per the policy, e.g. using appropriate waste/laundry receptacles.
• To participate with ward staff in monitoring the access, security and use of premises and facilities.
• To respect the privacy and dignity of patients whilst carrying out housekeeping duties.
• To liaise with the senior midwife/ ward sister with any concerns relating to the potential for adverse behaviour and security breaches.
• To use communication skills to help manage and prevent any aggressive and abusive behaviour and escalate this to a senior member of staff as necessary.
• To ensure the safe storage of equipment.

• To assist with training of staff involved with ward housekeeping services explaining the required standards.
• To be aware of any new food hygiene standards, changes to waste categorisation, etc.

• Education Numeracy and Literacy Level 2

• Food Hygiene qualification/certification (training will be provided).

• Housekeeping in healthcare
• Hospitality experience

• Good Communication/ Customer Skills
• Team Working
• Organisation Skills
• Flexible / Adaptable
• Able to use own initiative

Essential

• Numeracy and Literacy level 2 or equivalent
• Evidence of full-time education achievements
• IT Skills, basic word, Email, keyboard skills, data collection
• Ability and willingness to undertake appropriate training

Essential

• Problem Solving skill
• Good communication skills both written and verbal
• Demonstrate an awareness of healthcare policies and procedures
• Ability to use initiative appropriately

Essential

• Flexible and adaptable to change, able to work a range of shifts and moving across wards, departments as the need arises.
• Demonstrates calm, caring patient manner
• Enthusiasm and commitment to working within healthcare setting
• Enthusiasm and commitment to working within healthcare setting