Hospice Community Service Palliative Care Team Leader

Operational Clinical Leadership: Act as Team Leader to oversee patientassessment, triage, allocation, and care coordination across both hospices and the wider system.

Service Innovation: Act as project lead to maximise available resources and support coordinated working across professional and organisational boundaries.

Strategic Influence: Use learning from the pilot to shape a sustainable, future-commissioned model that improves long-term outcomes for patients and families.

The role will

lead the development, design, implementation, and delivery of a new community specialist palliative care

service.

The aim of the service is to scope, test and refine

a new approach to specialist hospice palliative care, with the longer-term

ambition of establishing a sustainable commissioned service for the Wakefield

District. The service aims to provide clinical leadership, professional advice

and operational coordination for End-of-Life and Palliative care needs across the

Wakefield District.

The role will be working closely with system

partners involved in End of Life and Palliative care provision, the hospice

teams, and the newly forming neighbourhood teams. The post holder will play a

key role in developing and delivering an innovative community model of care.

The role will act as the clinical operational lead

across both hospices and the wider End-of-Life care system, overseeing patient

identification, assessment, triage, allocation and care coordination to ensure

better coordinated care, including timely access to hospice services and the

effective use of specialist resources. The role will support service

development to improve the experience of care, reduce avoidable hospital

admissions, facilitate coordinated transitions between services, and enable more

patients to receive care and die in their preferred place care.

Lead the design, development and

implementation of the new community service model, working collaboratively with

system partners, hospice leaders, newly forming neighbourhood teams and other

key community partners.

Lead the day-to-day development of the

service, building and adapting the model as the pilot evolves in response to

patient need, service demand and learning from delivery.

Launch and embed the service reviewing

efficiency and impact.

Work with hospice leaders to develop

safe and sustainable staffing models that align with agreed budgets, service

demand and workforce capacity.

Provide operational clinical leadership,

support and supervision to staff within the service, ensuring high-quality,

responsive and safe care is delivered to patients and families.

Collaborate with stakeholders to

establish eligibility criteria, referral pathways, pilot service parameters and

plans for future service growth and full implementation.

Coordinate resources effectively to

ensure the service meets patient need while maintaining quality, safety and

efficiency.

Monitor service activity, demand,

outcomes and capacity, recommending and implementing changes to support

continuous improvement as the pilot develops.

Contribute to the development of a

sustainable model of care and provide evidence to support future commissioning

of the service.

Ensuring accurate tracking of patient

interactions to ensure clear information for commissioning

Day to day line management

Alongside the wider team, manage a small

but intensive caseload, promoting continuity of care and ensuring patients and

families receive timely, responsive support as needs change.

Undertake specialist assessment, triage

and care coordination for patients with complex palliative and end of life care

needs.

Coordinate multidisciplinary input,

ensuring patients have timely access to the most appropriate professionals and

services based on their identified needs.

Facilitate communication and

collaborative working across hospice, primary care, community, acute and

voluntary sector services.

Ensure care is delivered in line with

agreed clinical standards, policies and professional requirements, seeking

advice, support or escalation where appropriate to maintain safe and effective

patient care.

Ensuring accurate tracking of patient

interactions to ensure clear information for commissioning

Support patients to achieve their

preferred place of care and, wherever possible, their preferred place of death.

Support the ongoing evaluation of the

service, monitoring activity, demand, outcomes and workforce capacity.

Use patient, family and stakeholder

feedback to identify opportunities for service improvement.

Review and refine referral pathways,

caseloads, operating hours and workforce models based on learning from

delivery.

Contribute to reports and

recommendations that support future service planning, commissioning decisions

and the transition from pilot to a sustainable commissioned service.

Provide supportive and visible

leadership to staff involved in the delivery of the service.

Work with key stakeholders from both

hospices and partner organisations to design, develop and deliver the service.

Proactively monitor demand and capacity,

ensuring resources are deployed effectively and patients receive a responsive

service.

Continuously review, evaluate and

improve service performance, identifying opportunities for development and

innovation.

Promote a positive learning culture,

supporting the development and wellbeing of colleagues.

Facilitate the sharing of knowledge,

skills and best practice across teams and identify training and development

opportunities where required.

Support the enhancement and development

of the hospices' 24/7 advice line, ensuring patients, families and healthcare

professionals have timely access to hospice specialist palliative care advice

and support.

All employees are required to abide by

the Health and Safety at Work Act, attend annual mandatory training sessions

and ensure they comply with Hospice policies and procedures at all times;

Employees must demonstrate commitment to

their own personal development and are required to make a positive contribution

to fundraising and raising the profile of the Hospice;

Strict confidentiality applying to all

aspects of Hospice business must be observed at all times. Report promptly any

untoward incident, complaint, grievance, etc or other aspect likely to affect

the safe and efficient functioning of the service.

The tasks and responsibilities outlined

in this job description is not exhaustive and the post holder may be required

to undertake other tasks in agreement with their line manage

Wakefield Hospice & The Prince of Wales Hospice, are committed to providing the highest level of symptom management and care for people who have advanced active, progressive and life threatening illness.

Experience

Qualifications

Desirable: - Degree