Healthcare Support Worker

The postholder will undertake a range of delegated clinical

activities, support preventative healthcare and screening programmes,

contribute to the management of patients with stable long-term conditions, and

assist clinicians in the delivery of safe and effective services.

Job Title

Healthcare Support Worker

Hours24 hours per week worked Monday to Friday 8am 4.30pm (30

minutes unpaid lunch break)

Responsible To

Practice Manager and GP Partners

The Healthcare Support Worker will support the clinical

team in delivering high-quality, patient-centred care within General Practice.

The postholder will undertake a range of delegated clinical

activities, support preventative healthcare and screening programmes,

contribute to the management of patients with stable long-term conditions, and

assist clinicians in the delivery of safe and effective services.

The role is part funded through the Primary Care Network

Additional Roles Reimbursement Scheme (ARRS) and part funded by White Medical

Group.

Main Duties and Responsibilities

Clinical Duties

Undertake

venepuncture (phlebotomy)

Measure

and record blood pressure, pulse, height, weight and BMI.

Perform

basic clinical observations in accordance with practice protocols.

Collect

and process specimens as required.

Assist

with infection prevention and control procedures.

Chaperone

patients when required.

Assist

clinicians with the administration of injectable medications, including Vitamin

B12 injections, in accordance with practice protocols, training, competence,

and patient specific directions where applicable.

Health Promotion and Screening

Support

the delivery of health promotion initiatives.

Undertake

lifestyle assessments covering smoking, alcohol consumption, diet,

exercise and general wellbeing.

Provide

brief lifestyle advice and signposting to relevant services.

Support

national and local screening programmes, including cancer screening

initiatives.

Encourage

patient engagement with preventative healthcare services.

Long-Term Condition Support

Assist

with annual reviews for patients with stable long-term conditions in

accordance with agreed protocols.

Support

recall programmes and patient monitoring processes.

Undertake

data collection and recording for chronic disease management reviews.

Escalate

concerns or abnormal findings to an appropriate clinician.

Administration

Accurately

record consultations and clinical information within the clinical system.

Ensure

patient records are maintained to a high standard.

Assist

with recall systems and population health initiatives.

Participate

in audits and quality improvement activities as required.

Professional Responsibilities

Maintain

confidentiality at all times.

Work

within practice policies and procedures.

Attend

mandatory training and participate in continuing professional development.

Maintain

professional standards and competencies.

Demonstrate

a commitment to equality, diversity, and patient-centred care.

Carry out any other reasonable

duties commensurate with the nature, level and responsibility of the role.

White Medical Groups serves around 8, 500 patients over a split site dispensing practice. Our team is made up of 8 GPs, 2 Practice Nurses and 3 Healthcare Assistants as well as ARRS roles such as physio, mental health worker, pharmacist, paramedic and social prescribers. All supported by care navigators and admin team.

Salary and Benefits

Qualifications

Experience

Knowledge and personal attributes