Healthcare Support Worker - Outpatients
University Hospitals Dorset NHS Foundation Trust
Poole, BH21 3LA
Salary
£25,760 to £27,476
Contract
Permanent
Hours
Not specified
Closing date
6 September 2026
6 days left
Job description
An exciting opportunity has arisen within UHD's Outpatients department at Poole, to join our highly diverse and motivated team looking after children ...
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert
This post is being advertised as a Band 3, however applicants that do not meet the required care certificate competencies will initially be employed as a Band 2. Applicants who hold a care certificate accreditation will start in post at Band 3.
UHD are investing, developing and transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview.
If a role or service relocates as part of a planned move, excess mileage will not bereimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.
UHD has active networks including Women's, DEN, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.
AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process
Qualifications
Essential
- Good standard of numeracy and Literacy
- Completion of a competency-based workbook (Care Certificate) or equivalent relevant experience to vocational level 3.
Experience
Essential
- Ability to adapt and learn in healthcare environment
Desirable
- Previous experience of working within a care environment /NHS
- Experience of working as part of a multidisciplinary team
- Experience of working with the public
Technical skills / Competencies
Essential
- Ability to communicate clearly and effectively (to understand and be understood)
- Ability to follow clear instruction and feed back to senior staff.
- Ability to work as part of a team, as well as on own initiative
- IT literate
Desirable
- Understanding of basic physiology e.g. normal vital signs, fluid balance, nutritional requirements etc.
- Venepuncture
- Simple wound dressings
- Performing ECG's
Knowledge
Essential
- An understanding around basic patient care
- Understanding of the importance of the promotion of health and well-being
Desirable
- Knowledge of care and related procedures, clinical observations, relevant legislation
- Have an understanding of ENT, Oral maxillofacial and ophthalmology clinics
Other requirements specific to role
Essential
- Ability to communicate with all levels of staff
- Ability to exchange factual information accurately
- Ability to deal with sensitive situations
Desirable
- Ability to deal with difficult patient/ relatives and clinicians
- Is adaptable to to different clinical areas
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
26 August 2026
Last checked
27 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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