Healthcare Support Worker

Providing Person-Centred Care: Deliver compassionate day-to-day care aligned with individual care plans, ensuring patients, families, and carers feel supported, listened to, and respected.

Monitoring & Observation: Perform therapeutic observations as directed, keeping a close eye on patient behaviour, wellbeing, and potential risks, and reporting any changes to the Nurse in Charge promptly.

Accurate Record-Keeping: Maintain clear, timely, and confidential clinical documentation regarding the care delivered, as well as any care omissions or progress updates.

Promoting Safety & Standards: Maintain a safe, healthy, and secure environment by strictly adhering to Trust policies, infection control guidelines, and health and safety standards.

Team Collaboration & Mentoring: Work flexibly across a 7-day pattern to support team priorities, while welcoming and helping onboard new team members.

Professional Development: Complete and maintain all essential training required for the role, consistently upholding the highest professional standards and Trust values.

We are Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway and are rated 'Good' by the Care Quality Commission (CQC).

Our teams support children, young people and adults with a wide range of mental health needs. We also provide specialist services, including all-age eating disorder services and neurodevelopmental assessments for children and young people, such as autism and ADHD.

Because we work across the whole county and across hospital and community settings, we can make care more joined up and easier to access for the people we serve.

Our vision is simple: we are here to help communities not just live with mental illness, but live well. It's why we're passionate about working with communities to make mental health care better for everyone. Everything we do is guided by our values: caring, inclusive, curious and confident.

Join us if you share our passion for better mental health care and want to be part of a team that's working well together.

Training, Qualifications and Registration

Essential: - Computer literate; - Level 3 Qualification in Health and Social care or equivalent; - Care Certificate or ability to obtain within 6 months

Experience

Essential: - A varied and considerable experience of working within Mental Health/Learning Disabilities setting.

Desirable: - NHS Experience

Knowledge and Skills