Healthcare Assistant

• Carry out NHS health checks and routine clinical observations, including blood pressure, pulse, temperature, height, weight and BMI.
• Undertake phlebotomy and prepare or process specimens for laboratory collection, where trained and competent.
• Perform other agreed procedures, such as ECGs, urinalysis, blood glucose monitoring, new-patient checks, smoking-status reviews and health-promotion activities.
• Support long-term condition reviews and vaccination programmes within agreed protocols and competency.
• Maintain accurate, timely and confidential electronic patient records.
• Prepare, clean, stock and maintain consulting and treatment rooms and clinical equipment.
• Recognise and report concerns or changes in a patients condition promptly to an appropriate clinician.
• Follow practice policies on infection prevention and control, safeguarding, information governance, health and safety, equality and confidentiality.
• Work collaboratively with GPs, nurses, administrative colleagues and the wider primary care team.
• Undertake training, supervision and competency assessments relevant to the role.
• Administration & paperwork, ensuring all appropriate templates & coding are completed.

• Undertake NHS Health Checks.
• Measure and record blood pressure, pulse, temperature, height, weight and BMI.
• Carry out ECG recordings.
• Perform new patient health checks.
• Undertake wound care and simple dressings following appropriate training.
• Carry out simple health screenings and observations.
• Assist with chronic disease monitoring clinics.
• Chaperone patients during examinations and procedures.
• Prepare consulting and treatment rooms before and after clinics.
• Ensure clinical equipment is cleaned, maintained and calibrated in accordance with infection prevention and control policies.

• Provide high standards of compassionate care to patients.
• Promote healthy lifestyles and support patients with smoking cessation, weight management and general wellbeing advice.
• Support patients to understand health conditions and treatment plans.
• Maintain patient dignity, privacy and confidentiality at all times.
• Respond appropriately to patient concerns and escalate clinical issues when necessary.

• Accurately record all clinical information within the patient's electronic medical record.
• Process pathology samples safely and correctly.
• Manage stock levels and order clinical supplies when required.
• Ensure clinical rooms remain well stocked and compliant with infection control standards.
• Participate in clinical audits and quality improvement initiatives.
• Assist with recall programmes for chronic disease management and screening.

• Adhere to all infection prevention and control policies.
• Ensure safe disposal of clinical waste and sharps.
• Maintain a clean and safe clinical environment.
• Report incidents, accidents or significant events in line with practice procedures.
• Comply with all health and safety legislation and practice policies.

• Work within the scope of competence and seek advice when appropriate.
• Maintain professional registration where applicable.
• Participate in mandatory training and continuing professional development.
• Attend practice meetings and contribute to service improvement.
• Maintain confidentiality in accordance with GDPR, NHS guidance and Practice policies.
• Work collaboratively with GPs, Nurses, Reception Staff, Administrators and the wider Primary Care Team.

• Two GP Partners and one Salaried GP
• Clinical Pharmacist
• Paramedic
• Practice Nurses, including clinicians with specialist interests in Asthma, COPD and Diabetes
• Through our Primary Care Network, we also work closely with First Contact Physiotherapists, Social Prescribers and Health and Wellbeing Coaches, ensuring patients are seen by the most appropriate healthcare professional.

• GMS practice using the SystmOne clinical system
• Established Total Triage model, supporting safe and effective workload management
• High QOF achievement and delivery of a broad range of enhanced services
• Dispensing practice serving approximately 95% of our patient population
• In-house Minor Surgery and LARC clinics
• Rated 'Good' by the CQC
• Active involvement with our ICB, Primary Care Network, Patient Participation Group and the wider community

Essential

• Care Certificate or equivalent qualification.
• Disclosure and Barring Service Check
• This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Desirable

• Previous experience working in General Practice or Primary Care.
• Experience undertaking ECGs.
• Experience carrying out NHS Health Checks.
• Knowledge of chronic disease management.
• Experience using Systmone
• Awareness of CQC standards and infection prevention and control procedures.