Healthcare Assistant Minor Operations Assistant

• Assisting clinicians with minor surgical procedures and supporting patients before, during and after procedures.
• Preparing and maintaining treatment rooms, clinical equipment and supplies.
• Maintaining high standards of infection prevention and control, including cleaning equipment and safe disposal of clinical waste and sharps.
• Carrying out phlebotomy/blood taking within training and competence.
• Undertaking NHS Health Checks, clinical observations and cardiovascular risk assessments, including recording blood pressure, pulse, height, weight and BMI.
• Supporting health promotion, recall and review processes where required.
• Completing accurate clinical documentation and updating patient records.
• Providing chaperone support and assisting clinicians and the wider practice team with routine clinical duties.
• Supporting stock management, ordering and maintaining appropriate levels of clinical supplies.
• Following practice policies, procedures, confidentiality and information governance requirements.
• Providing a welcoming, professional and patient-centred service.
• Travelling between Bilsthorpe Surgery and other sites as required to meet service needs.

Essential

• GCSE Maths and English at Grade C / Level 4 or above, or equivalent
• Relevant Healthcare Assistant / Clinical Healthcare qualification or equivalent experience
• Evidence of appropriate training and competency in clinical skills relevant to the role
• Phlebotomy training/qualification or demonstrable experience and competency in blood taking

Desirable

• Care Certificate
• Level 2 or Level 3 qualification in Health and Social Care
• Qualification or additional training in phlebotomy
• Training or experience in NHS Health Checks
• Basic Life Support training
• Infection Prevention and Control training
• Minor surgery / minor operations experience or relevant clinical training

Essential

• Good clinical and practical skills appropriate to the role
• Competent in phlebotomy or willing to undertake relevant training and competency assessment
• Good understanding of confidentiality, information governance and data protection
• Good understanding of infection prevention and control
• Excellent organisational and time-management skills
• Ability to prioritise workload and work effectively under pressure
• Ability to work independently and as part of a wider practice team
• Ability to maintain accurate clinical records
• Ability to travel between both practice sites as required

Desirable

• Caring, compassionate and patient-focused approach
• Professional and courteous manner
• Reliable and dependable
• Positive attitude towards teamwork
• Able to remain calm and professional in a busy environment
• Willingness to learn and develop new skills
• Demonstrates a commitment to maintaining high standards of patient care
• Understands the importance of confidentiality and professional boundaries

Essential

• Experience of working as a Healthcare Assistant, Clinical Assistant or equivalent role within a GP practice, primary care or NHS healthcare setting
• Experience of taking blood samples/phlebotomy
• Experience of recording clinical observations accurately
• Experience of maintaining accurate and confidential patient records
• Experience of communicating effectively with patients and healthcare professionals
• Experience of following clinical procedures, protocols and infection prevention and control requirements
• Experience of working independently and managing competing priorities

Desirable

• Experience assisting with minor operations or minor surgical procedures
• Experience undertaking NHS Health Checks
• Experience using GP clinical systems
• Experience working across more than one practice/site
• Experience of stock management and maintaining clinical rooms
• Experience of supporting wound care, dressings or other minor clinical procedures
• Experience of supporting recall and review programmes