Healthcare Assistant
East of England Community Health and Care NHS Trust (Cambridge)
Norwich, NR2 2PJView on map(opens Google Maps in a new tab)
Salary
£25,760 to £27,476
Contract
Permanent
Hours
Not specified
Closing date
11 October 2026
11 days leftJob description
An exciting opportunity has arisen to join the team within iCaSH Norwich working in a substantive 28.75 hour per week post as a Healthcare Assistant. ...
To welcome patients and obtain relevant personal and clinical details as appropriate treating all such information as confidential.
Following training, and once signed off as competent, to act as a chaperone and assist nurses/doctors to undertake intimate examinations/procedures on patients.
To provide information to patients as appropriate who attend the department and to those who are diagnosed with a sexually transmitted infection/HIV or require contraception advice, risk reduction advice and condom demonstration.
Provide a phlebotomy service for patients attending the services.
To support health promotion events when requested.
To be non-judgemental to all client groups regardless of age/ethnicity/religion.
To undertake non-clinical duties in support of the admin team, for example undertake call taking and reception cover, registering patients and booking, support data collection and or general patient and non-patient administration.
Hold the Care Certificate and deliver the associated standards of care or undertake the training at the earliest opportunity upon recruitment to post.
The post holder must at all times, carry out his/her duties with regard to EEC NHS Trust Workforce Diversity and Inclusion Policy.
To be aware of the responsibilities of all employees to maintain a safe and healthy environment for patients, visitors, and staff.
All post holders must adhere to the code of conduct on confidentiality and be aware of and adhere to all Trust policies and procedures.
This job description is intended only as a guide to the range of duties involved. The post holder will need to be flexible and adaptable in order to respond to other duties that may be required from time to time and the changes and developments within the Trust.
To welcome patients and obtain relevant personal and clinical details as appropriate treating all such information as confidential.
Following training, and once signed off as competent, to act as a chaperone and assist nurses/doctors to undertake intimate examinations/procedures on patients.
To provide information to patients as appropriate who attend the department and to those who are diagnosed with a sexually transmitted infection/HIV or require contraception advice, risk reduction advice and condom demonstration.
Provide a phlebotomy service for patients attending the services.
To support health promotion events when requested.
To be non-judgemental to all client groups regardless of age/ethnicity/religion.
To undertake non-clinical duties in support of the admin team, for example undertake call taking and reception cover, registering patients and booking, support data collection and or general patient and non-patient administration.
Hold the Care Certificate and deliver the associated standards of care or undertake the training at the earliest opportunity upon recruitment to post.
Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.
If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.
Qualifications
Essential
- Evidence of good standard of general education including basic literacy and numeracy skills.
- Care Certificate or willingness to undertake at the earliest opportunity upon recruitment to post.
- Willingness to undertake further education and training /learn new skills as required.
Desirable
- Level 2 or 3 qualification in Health & Social Care or equivalent.
- Sexually Transmitted Infection Foundation (STIF) course - Core.
- Adult Basic Life Support (in date).
Experience
Essential
- Experience of working in a health care environment.
- Experience of working with the public.
- Basic knowledge of and experience of IT systems such as Microsoft Office (2005 pr newer) Word, Excel, Outlook and internet navigation.
Desirable
- Recent experience of working in a sexual and reproductive health service or equivalent
- Experience of working as part of a multidisciplinary team.
- Experience working with IDOX LILIE clinical system.
Skils
Essential
- Able to perform the full range of duties the role requires and dexterity to perform clinical duties.
- Capable of using equipment within a work environment following training.
- Competent in phlebotomy/venepuncture.
Desirable: - Experience of reading and interpreting microscopy slides, and ability to appropriately document associated findings if required by the service
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
22 September 2026
Last checked
24 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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