Healthcare Assistant

• Welcome and communicate with patients in a professional, friendly and respectful manner.
• Undertake clinical observations, including blood pressure, pulse, temperature, oxygen saturation, height, weight and BMI.
• Carry out blood tests/phlebotomy.
• Perform ECGs and other basic clinical investigations as required.
• Undertake urine testing and other specimen collection in accordance with practice procedures.
• Delivering vaccination programmes, such as seasonal flu, in line with clinic protocols.
• Support the nursing team with health checks, NHS Health Checks and long-term condition monitoring.
• Assist with chronic disease monitoring, including diabetes, cardiovascular disease and respiratory conditions, within agreed protocols and competence.
• Carry out wound care and dressings where appropriately trained.
• Support patients with health promotion and preventative care.
• Ensure specimens are correctly labelled, stored and transported according to practice procedures.
• Record clinical information accurately and promptly in the patient's medical record.
• Prepare clinical rooms and equipment, ensuring they are clean, safe and adequately stocked.
• Clean and maintain equipment in accordance with infection prevention and control procedures.
• Follow practice policies relating to infection control, safeguarding, confidentiality, health and safety and information governance.
• Recognise and report any concerns regarding a patient's health or wellbeing to an appropriate clinician.
• Support the wider practice team with appropriate administrative and clinical duties.
• Participate in audits, quality improvement activities and practice initiatives as required.
• Maintain professional knowledge and undertake relevant training and development.

Essential

• Previous experience working in a healthcare or patient-facing environment.
• Experience with phlebotomy.
• Experience performing ECGs.
• Experience carrying out NHS Health Checks or long-term condition reviews.
• Good communication and interpersonal skills.
• Ability to work effectively as part of a multidisciplinary team.
• Ability to maintain confidentiality and demonstrate a professional attitude.
• Good organisational and time-management skills.
• Accurate record-keeping skills.
• Understanding of infection prevention and control.
• Commitment to providing compassionate, patient-centred care.
• Ability to work within agreed competencies and recognise when to seek assistance.

Essential

• GCSE grade A - C in English and Maths or equivalent.
• Relevant Healthcare Assistant qualification or equivalent experience.
• Phlebotomy qualification or equivalent experience.