Health Records Clerical Officer

As a Health Records Clerical Officer, you will support the delivery of safe and effective patient care by ensuring patient records are managed accurately, efficiently and confidentially across Stockport NHS Foundation Trust.

Working as part of a busy and supportive team, you will assist with the day-to-day operation of the Health Records Service.

The main focus of the role will be within the Evolve Team, where you will be responsible for sorting, indexing and scanning confidential patient records into the Trust's electronic document management system. You will undertake quality checks to ensure records are accurately captured, maintain high standards of confidentiality and information governance, and work to agreed targets and deadlines in a fast-paced office environment.

You may also support the Clinic Preparation and Reception Team by preparing patient records for clinics and appointments, accurately inputting clinic outcome information onto Trust systems, providing a professional reception service, and responding to enquiries from clinical and administrative colleagues.

The successful candidate will be flexible and adaptable, with the ability to work across different areas of the department as required. Training will be provided to support both operational needs and personal development within the Health Records Service.

As a Health Records Clerical Officer, you will be a key member of the Health Records team, helping to ensure that patient information is processed accurately, securely, and efficiently to support the delivery of high-quality patient care across Stockport NHS Foundation Trust.

Working within a busy and dynamic department, you will contribute to the effective day-to-day running of the Health Records Service, ensuring patient records are available, up to date, and accessible for clinical teams when needed.

Evolve Team A significant part of the role will involve supporting the Trust's electronic document management system, Evolve. Key responsibilities include:

Clinic Preparation and Reception Team There may also be opportunities to support the Clinic Preparation and Reception Team through:

The successful candidate will be expected to work flexibly across the department and will receive training in other areas of the Health Records Service, enabling them to support operational requirements while developing a broad understanding of the service.

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.

If successful this vacancy will require a Standard DBS check at a cost of £26.90. This cost will be deducted from your first Trust salary.

In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £16.

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.

If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

o Between 27-33 days of annual leave plus bank holidays

o NHS pension scheme membership

o Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further

o NHS Staff discounts

o Cycle to work scheme

o Salary finance - for loans, savings, budget planning and tips on managing debt

o Stockport Credit Union- for local financial advice

Education & Qualifications

Essential: - Good general education - 4 GCSE's/ Level 2 NVQ or equivalent experience

Desirable: - ECDL/CLAIT Qualification or working towards or equivalent experience

Experience

Essential: - Awareness and understanding of importance of confidentiality; - Administrative experience; - Work independently and as part of a team

Knowledge

Essential: - General knowledge of office/admin procedures; - Experience of Microsoft Office

Desirable: - Knowledge of health records

Skills & Ability

Desirable: - Understanding of manual handling techniques.