Health Care Support Worker - 12 Month Maternity Cover

• To undertake and accurately document observations and nursing care in line with Trust Policy and to accurately document nursing care in the nursing notes when required which will then be countersigned by a qualified practitionero To ensure the promotion of safety, wellbeing and interests of clients, staff and visitors to the unit if ward basedo To ensure effective communication, either verbal or written, amongst the team, reporting any change or unusual occurrence in an individuals' behaviour or condition.
• To communicate effectively with patients, staff, families and other external agencies and use a polite telephone manner. To use verbal and non-verbal skills to overcome communication barriers presented by service users due to their mental health or learning disability needs.
• Demonstrate good interpersonal skills and a positive attitude within the team and when dealing with the patients, their families and members of the publico To contribute to maintaining the ward's agreed philosophy, aims and objectives.
• To carry out duties as allocated by a qualified practitioner. Engage with patients to undertake activities and carry out duties that have been agreed with a qualified practitioner and follow a care plan. Required to use own initiative and decision making in the planning and delivery of some basic activitieso Provide input to care plan discussions with a qualified practitioner where requested, using knowledge of patient and environment.

• Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
• Flexible working opportunities to support your work/life balance
• Access to Continued Professional Development
• Involvement in improvement and research activities
• Health and Wellbeing activities and access to an excellent staff wellbeing service
• Access to staff discounts across retail, leisure and travel

Essential

• GCSE (or equivalent level of education) with grade D/E (2/3) or above in English and Maths or functional skills level 1.
• Vocational (or equivalent) Qualification at level 3 in Care or demonstrable equivalent relevant experience to this level

Essential

• Some awareness of early prevention of violence and aggression using least restrictive interventions and practices with willingness to undertake & complete PMVA training and engage in techniques as required
• Able to recognise changes in a patient's mental and physical condition and act appropriately by alerting the qualified practitioner or nurse in charge
• An awareness of stigma and discrimination of people with mental health issues
• Knowledge of care and related procedures, clinical observations, relevant legislation

Essential

• Basic IT skills - ability to use MS outlook, word, and willing and able to be trained to use Trust IT systems and applications such as Electronic Patient Records or PARIS
• Able to develop and maintain effective therapeutic relationships with patients and families and communicate effectively

Essential

• Willingness to work flexibly across the Trust footprint if required in line with service needs
• Resilient and able to work within a challenging environment
• Requirement to work flexibly and participate in a rota system undertaking a combination of night shifts, weekend work and day shifts. Subject to any requests made and agreed in accordance with the Trusts Flexible Working Policy