Health Care Assistant

To work within the nursing team delivering patient care under supervision from a registered nurse.

Assist in the provision of care to patients, supporting and being supervised by a registered nurse. Assist patients with all activities of daily living. Assists qualified staff by undertaking personal care duties for patients. Reports patient's condition to qualified staff. Perform further duties of that of a Healthcare Support Worker pertinent to the ward, this will include; helping with washing of patients, disposing of bodily fluids and waste, bowel management, correct manual handling techniques including hoisting of patients, assisting patients with their dietary needs, escort patients to other areas of the hospital or external hospitals, recording clinical observations and reporting to the registered nurse. Must be willing to learn about respiratory care. Full range of manual and clerical duties. Will be required to maintain the orderliness, hygiene and safety of the ward/departmental environment. Must have obtained the care certificate and have either GCSE Maths and English or functional skills/relevant equivalent certificate

Communicate clearly, effectively and appropriately with the multidisciplinary team, patients and their family/visitors/carers including when patient/client has physical impairment, mental health condition or learning disabilities.

Must have care certificate and provide evidence of this at interview, please be aware that you will be required to complete a maths and English assessment on the day of interview.

Respond appropriately to queries, take phone messages, and pass on written and verbal information to patients.

Provide basic information to patients, family/visitors/carers and colleagues

Aware of the importance of accurate documentation and contribute to reports of patients activity and progress

Accept constructive feedback

Give constructive feedback to colleagues

Participate in discussions about patient care and ward/departmental development, including handover and team meetings

Maintain patient confidentiality

Maintain professional boundaries and working relationships with patients and colleagues

Understand own level of responsibility and accountability in relation to trained staff

Identify own learning needs and produce a personal development plan in conjunction with the ward sister/charge nurse

Participate in annual staff appraisal, staff development and in-service training activities in line with the Knowledge and Skills Framework

Attend Trust/local orientation programmes, mandatory training sessions and annual updates

Take part in reflection and appropriate learning from practice, in order to maintain and develop competence and performance

Assist in maintaining a clean environment that is conducive to safe practice

Report any issues at work that may put health, safety and security at risk

Summon immediate help for any emergency and take appropriate action to contain it

Understand the principles and practice of Infection Control as per trust policy

Work within own personal/professional limitations and seek help of others to maintain safe practice.

Identify potential risks for all staff, patients and visitors and assist with relevant incident reporting procedures

Clean patient equipment as required

Handle and dispose of all body fluids in accordance with trust policy

Undertake administrative and clerical tasks associated with patient care to facilitate the smooth running of the ward/department

Maintain adequate levels of stock, equipment and materials and facilitate the efficient, effective use of resources; report when availability falls below an acceptable standard or level

Pass on constructive views and ideas for improving services to ward sister/charge nurse

Ensure a welcoming, caring and safe environment is provided for the patient and their family/visitors/carers

Aware of and maintains required standard of care

Ensure that patient areas are kept clean and tidy

Comply with Trust/local policies and procedures Carry out duties and responsibilities with regard to the Trusts Equal Opportunity policy

RNOH Royal National Orthopaedic Hospital NHS Trust (RNOH) is the largest orthopaedic hospital in the UK and a global leader in our field. We provide a dynamic working environment where we support frontline staff to implement improvements so that we can realise our vision of being a world leading neuro-musculoskeletal hospital providing the best patient care and staff experience in the NHS, delivering world leading research, and offering a strong foundation of education, training and career progression. Our dedicated staff come from diverse backgrounds, and our patients benefit from the wide range of experience they bring to the trust. RNOH brings unrivalled expertise together in one place allowing us to deliver some of the world's most complex and innovative care to our patients. RNOH is rated good by the CQC and covers two sites, one in central London and one in Stanmore - which has recently opened The Stanmore Building, a new, state-of-the-art inpatient facility. For more information, please access the following link: https://www.rnoh.nhs.uk/

Qualifications

Knowledge

Experience

Skills

Communication