Health Care Assistant

Person Specification & Key Responsibilities

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Caring, professional, and reliable

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Excellent communication and listening skills

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High level of accuracy and attention to detail

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Strong understanding of confidentiality and

patient dignity

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Commitment to delivering a positive patient

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Perform venepuncture, including safe management

and disposal of sharps

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Record BP, pulse, weight etc.

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NHS Health Checks

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ECGs

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Wound care

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INR testing

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Sample testing

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Safety, governance and infection control

procedures

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Total number of weekly hours are negotiable

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Free on-site parking available

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Salary dependent on skills and experience

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Appointment subject to a satisfactory Disclosure

and Barring Service check

Working

under the direct supervision of the Practice Nurse Team and strictly in

accordance with specific practice guidelines and protocols, the Healthcare

Assistant will assist the practice clinical team in the provision and

delivery of prescribed programmes of patient care.

Primary Responsibilities

The

Practice Healthcare Assistant level 3 is qualified to deliver the following

services to patients.

directed by the practice nurse

health checks for patients with Chronic Diseases (MOTs)

health checks

recording

pressure checks including 24 hr BP

Syringing

assessments

breath testing

follow-up B12 injections

Flu injections to patients 65+ and chronic disease patients

patient ear checks, ear syringes and hearing tests

& HB INRs

spirometry

Clinical and administrative duties include

duties as requested

records of observations and examination documented in the clinical record

of samples to be sent to the lab

room checks to include fridge temperature.

re-stocking and stock rotation

prevention and control when preparing and maintaining

and after patient care and assisting

during the performance of minor operations

to raise awareness and promote health and well-being

(Quality Outcomes Framework). Assisting with the collection and

and well-being.

Secondary Responsibilities

In

addition to the primary responsibilities, the Health Care Assistant may be

Requested to

Partake in audits as directed by the audit lead.

There may be, on occasion, a requirement to carry out

other tasks and ad hoc duties as instructed by

the lead nurse, practice manager or partners.

Adhere to clinical and

Non-clinical protocols & guidelines

Generic Responsibilities

All

staff at Pinfold Medical Practice have a duty to conform to the following:

Equality, Diversity

& Inclusion (ED&I)

A good attitude and positive action towards

ED&I create an environment where all individuals can achieve their full

potential. Creating such an environment is important for three reasons: it

improves operational effectiveness, it is morally the right thing to do, and

it is required by law.

Patients and their families have the right to be

treated fairly and be routinely involved in decisions about their treatment

and care. They can expect to be treated with dignity and respect and will not

be discriminated against on any grounds including age, disability, gender

reassignment, marriage and civil partnership, pregnancy and maternity, race,

religion or belief, gender, or sexual orientation. Patients have a

responsibility to treat other patients and our staff with dignity and

respect.

Staff have the right to be treated fairly in

recruitment and career progression. Staff can expect to work in an

environment where diversity is valued, and equality of opportunity is

promoted. Staff will not be discriminated against on any grounds including

age, disability, gender reassignment, marriage and civil partnership,

pregnancy and maternity, race, religion or belief, gender, or sexual

orientation. Staff have a responsibility to ensure that you treat our

patients and their colleagues with dignity and respect.

Safety,

Health, Environment and Fire (SHEF)

This practice is committed to supporting and

promoting opportunities for staff to maintain their health, well-being, and

safety. You have a duty to take reasonable care of health and safety at work

for you, your team, and others, and to cooperate with employers to ensure

compliance with health and safety requirements. All personnel are to comply

with the Health and Safety at Work Act 1974, Environmental Protection Act

1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and

other statutory legislation.

Confidentiality

This

practice is committed to maintaining an outstanding confidential service. Patients

entrust and permit us to collect and retain sensitive information relating to

their health and other matters pertaining to their care. They do so in

confidence and have a right to expect all staff will respect their privacy

and always maintain confidentiality. It is essential if the legal

requirements are to be met and the trust of our patients is to be retained

that all staff protect patient information and provide a confidential

service.

Quality & Continuous

Improvement (CI)

To

preserve and improve the quality of our output, all personnel are required to

think not only of what they do, but how they achieve it. By continually

re-examining our processes, we will be able to develop and improve the

overall effectiveness of the way we work. The responsibility for this rests

with everyone working within the practice to look for opportunities to

improve quality and share good practice.

This

practice continually strives to improve work processes which deliver health

care with improved results across all areas of our service provision. We

promote a culture of continuous improvement, where everyone counts, and staff

are permitted to make suggestions and contributions to improve our service

delivery and enhance patient care.

Induction Training

Pinfold Medical Practice is a

well-established family practice in the heart of Loughborough, serving

approximately 12,500+ patients. Rated Good by the CQC, we pride ourselves on strong

teamwork, effective communication, and delivering high-quality patient care.

Our multidisciplinary team

includes GPs, Advanced Nurse Practitioners, Paramedics, Nurses, and Health Care

Assistants.

As an approved education and

training practice, we offer a supportive learning environment and encourage

professional development.

Qualifications

Experience