Health Care Assistant

New patient health checks

Phlebotomy

BP monitoring

ECG taking & recording

Urinalysis

Chaperoning duties

Processing and management of laboratory samples requested by GPs/Nurses

Vaccine/cold chain storage, monitoring and recording

Surgical equipment and vaccine re-stocking and stock rotation

Clearing and re-stocking consulting rooms

Preparing

and maintaining environments and equipment before, during and after patient

care interventions including assisting GPs during the performance of minor

operations and vasectomies

Assisting

in the assessment and surveillance of patients health and well-being

Undertaking

specific clinical activities for named patients that have been delegated and

taught specifically in relation to that individual

Helping

to raise awareness of health and well-being and how it can be promoted

Provide

lifestyle advice to patients making any necessary referrals within the practice

Weight monitoring

Assisting

with the collection and collation of data on needs related to health and

well-being

Assist

in practice audit, CQC compliance evidence and QOF recalls.

Flu

vaccinations for those eligible groups under a PSD.

Conduct

home visits for housebound patients.

Participate in the administrative and professional responsibilities of the practice team

Ensure accurate and legible notes of all consultations and treatments are recorded in the patients notes

Ensure the clinical computer system is kept up to date with accurate details recorded

Ensure accurate completion of all necessary documentation associated with patient health care and registration with the practice

Ensure collection and maintenance of statistical information required for regular and ad hoc reports

Attend and participate in practice meetings as required

Assist in formulation of practice philosophy, strategy and policy

Restocking and maintenance of clinical areas and consulting rooms.

To assist in seasonal and special projects as requested e.g. flu campaign

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:

Using personal security systems within the workplace according to practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Reporting potential risks identified.

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources.

The post-holder should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers

Recognise peoples needs for alternative methods of communication and respond accordingly.

The post-holder will

Apply practice policies, standards and guidance

Discuss with other members of the team how the policies, standards and guidelines will affect own work

Participate in audit where appropriate.

Based in the centre of Bacup, Lancashire, we are a large GP training practice with a list size of 15,000 + patients.

We have 6 GP partners and 6 salaried GPs. A nursing team consisting of Practice Nurses, HCA's, NA's, TNA's.

A large admin team including reception staff, administrative staff, prescription team staff and secretarial staff.

For more information on the practice, please visit our website at:

www.irwellmedicalpractice.nhs.uk

Qualifications

Experience

Knowledge & Skills