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Health Care Assistant

Hertfordshire Partnership University NHS Foundation Trust

Norwich, NR13 5EW

Salary

£25,760 to £27,476

Contract

Permanent

Hours

Not specified

Closing date

3 September 2026

3 days left

Job description

Whilst we welcome all applications from all suitable candidates, unfortunately, we will not be offering sponsorship for this role. The Post Holder wil...

The post-holder will

  • Work flexibly and co-operatively as part of a multi-disciplinary team striving to deliver quality person-centred care.
  • Assist in the day-to-day smooth running of the unit.
  • Work with, talk to and listen to service users, carers and families, and encourage their participation in the recovery process.
  • Participate as required in the assessment of care needs, the development and implementation of programmes of care, and risk assessments.
  • Support and empower service-users, and work with the multi-disciplinary team to promote a culture of engagement and activity.
  • Use de-escalation skills to manage aggression exhibited by service users, subject to achieving agreed training and competency.
  • Help as required in the administration of medication.
  • Be aware of own behaviour and the effect it can have on others.
  • Be compassionate and open-minded.
  • Treat colleagues, service-users, carers and relatives with dignity and respect.
  • Demonstrate a commitment to continual service- and personal-improvement.
  • Reflect the Trust's values by behaving in a manner that is welcoming, kind, positive, respectful and professional.

[For further details about the role and responsibilities, and for the Person Specification, please download the attached JD&PS document]

The Post Holder will carry out assigned tasks involving direct care insupport of the service.The Post Holder will work as part of the multi-disciplinary team and beexpected to provide high quality, individualised care which addresses theneeds and wants of adults with a learning disability, mentalhealth needs and/or challenging behaviours.The Post Holder is expected to participate actively in promoting high standards of care. The post holder will be expected to work across the 7 day week.

Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.

Our family of over 3500 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, plus medium and low secure learning disabilities services.

The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

Our Trust values are

Welcoming. Kind. Positive. Respectful. Professional.

These values are at the core of who we are, everything we do, and how we do it!

Would you like to be part of the HPFT family? Would you like work with us to ensure our service users live the fullest lives possible they can? Would you like to be supported in your career to be the best that you can be?

Then please read on...

QUALIFICATIONS/EDUCATION/ TRAINING

Essential

  • Educated to GCE/GCSE or equivalent (Maths and English)
  • Commitment to Continuing Personal Development

Desirable

  • NVQ Level 2/3
  • Relevant training to the field of work. Eg; Safeguarding, de-escalation, autism, mental capacity

AREAS OF EXPERIENCE AND KNOWLEDGE

Essential

  • Good communication skills
  • Flexibility
  • Ability to work as part of a team
  • Able to work on own initiative and without direct supervision
  • Experience in managing own time and working as part of a team

COMMUNICATION SKILLS

Essential

  • Good decision making skills
  • Ability to complete, record and report back accordingly on observations & assessments
  • Identify Risk and report
  • Ability to recognise and respond to clinical risk

How to apply

Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.

Provenance

Source

NHS Jobs

First seen

20 August 2026

Last checked

24 August 2026

Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.

About the employer

HPU
Hertfordshire Partnership University NHS Foundation Trust

NHS organisation

This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.

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