Head of Service Delivery
Imperial College Healthcare NHS Trust
London, W2 1NYView on map(opens Google Maps in a new tab)
Salary
£88,250 to £100,355
Contract
Fixed-Term
Hours
Not specified
Closing date
28 October 2026
8 days leftJob description
We are seeking an experienced Head of Service Delivery to lead the end-to-end London Secure Data Environment Research Service. The London SDE is a joi...
- Provide senior ownership of the end-to-end London SDE Research Service, ensuring researchers, life sciences partners and NHS organisations receive a clear, consistent and responsive service.
- Translate service-user requirements for data, analytics and platform capability into clear technical requirements, and translate technical constraints into practical advice.
- Lead continuous improvement of service delivery methods, data advisory practice, researcher support standards and portfolio oversight.
- Maintain safe, governed access to linked, de-identified health and care data while strengthening transparency, public trust and patient and public involvement.
- Identify delivery risks and operational constraints, develop mitigations and ensure the service remains aligned to the London SDE business plan.
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews please view the Job Description attachment with the job advert.
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.
Environmental sustainabilityClimate change and poor air quality is a health emergency that harms people's health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environment www.imperial.nhs.uk/about-us/our-strategy/green-plan.
Education/ qualifications
Essential
- PRINCE2 qualification or equivalent experience managing complex projects
- Evidence of post-qualification development in health economics, statistics or scientific writing
Experience
Essential
- Senior experience delivering and managing parallel research, data or digital services within multidisciplinary teams.
- Experience managing end-to-end service delivery, including governance, technical delivery and customer-facing support.
- Experience translating researcher requirements into data, analytics or platform specifications and interpreting technical constraints
- Experience of real-world health and care data, SQL-based feasibility assessment, portfolio risk management and service improvement.
- Experience managing budgets and leading middle-grade and senior staff.
- Experience working with universities, pharmaceutical companies, contract research organisations and other external partners.
Desirable: - Experience participating in bids to secure external funding.; - Good understanding of national research infrastructure and funding priorities
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
14 October 2026
Last checked
16 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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