Head of People and Finance

will provide strategic leadership and operational oversight across the people,

finance and corporate functions of Shrewsbury Primary Care Network. You will

be the first point of contact for all finance and workforce-related matters,

working closely with the Chief Executive Officer, the rest of the Senior

Leadership Team, member practices and external partners to ensure the PCN is

financially well run, compliant and a supportive place to work.

Finance is a central part of

this role and you will need to be confident managing the £3m+ PCN budget,

forecasts and financial reports, and will provide the SLT, Board and accountants with the assurance that the PCNs money is

properly controlled and accounted for. You will maintain oversight of payroll and bank accounts, and will ensure that costs are controlled and funding opportunities are maximised.

You will own and champion our People Strategy: developing,

implementing and reviewing HR policies, supporting recruitment and retention,

overseeing employee relations and wellbeing for our 40+ staff, coordinating training and their professional development. You will ensure that all HR practices comply with

employment law and NHS guidance, promoting a positive, fair, kind and inclusive

culture across the PCN.

You will be supported by and line manage the Executive Assistant and Operations Manager and deputise for the Chief Executive Officer, ensuring oversight of PCN operations and organisational continuity

Key responsibilities of the Role

Act as a substantive member of the Senior

Leadership Team, contributing to organisational strategy, planning, risk

management and delivery.

Deputise operationally for the Chief Executive

when required, within agreed delegated authority.

Translate Board and SLT decisions into effective

internal arrangements across finance, workforce and operations.

Provide clear, proportionate advice to the Chief

Executive and Management Board on financial, workforce and operational

implications of decisions.

finance function, ensuring robust financial management, reporting, controls and

audit trails. Maintain oversight of the PCN bank accounts, monitoring balances

and transactions, carrying out regular reconciliations and ensuring that

payments are authorised in line with the PCNs financial policies.

conjunction with the PCN Chief Executive Officer, manage the annual budget

setting process, producing clear routine financial reports and forecasts for

the SLT and Management Board, highlighting variances, risks, commitments and

opportunities

Build and

develop strong working relationships with the ICB Finance team, the PCNs

accountants and the PCN Financial Oversight Group, meeting regularly with each

to review financial governance, year end accounts, payroll, VAT and statutory

returns, ensuring that agreed actions are followed up.

effective internal financial policies and controls, including segregation of

duties and authorisation limits, and escalate any irregularities or risks to

the Chief Executive Officer without delay.

Support the

management of PCN income streams, including Network Directed Enhanced Service funding, and ensure that payments to and from member practices and other

organisations are accurate, in line with agreements, and documented.

Lead on the

Additional Roles Reimbursement Scheme agreeing budgets and workforce

plans with the ICB Primary Care Team and ensuring timely preparation,

submission and monitoring of the claims, tracking the funding allocation

against workforce plans and actual employment costs.

overall responsibility for the PCN payroll function, ensuring robust

arrangements are in place for the payment of staff, management of payroll

changes, statutory deductions and pension requirements, maintenance of secure

payroll records, and completion of all required returns and year-end processes,

with routine payroll administration appropriately delegated and effective

liaison maintained with payroll providers, HMRC, pension schemes and the PCN

accountant

Provide line

management and oversight to the Executive Assistant in ensuring the

administration of the PCN finances is completed in a timely and accurate manner,

delegating appropriate work as necessary.

strategic leadership and retain overall accountability for organisational

development across the PCN, ensuring that organisational structure, culture,

leadership capability, succession and workforce development continue to evolve

in line with PCN priorities.

with the Chief Executive and Senior Leadership Team to lead organisational change,

strengthen team effectiveness and resilience, and use workforce and

organisational intelligence to identify emerging risks, development needs and opportunities

for improvement

Lead on the

PCN People function, embedding the principles of the People Promise and

ensuring workforce planning, recruitment and skills development are aligned

with PCN strategy, service requirements, available funding and ARRS

opportunities.

Maintain overall responsibility for an

effective employee lifecycle, including recruitment, onboarding, retention,

engagement, attendance, appraisal, performance and development, ensuring

appropriate operational and administrative activity is delegated.

Provide senior HR advice and oversight,

leading on complex or sensitive employee relations matters and ensuring HR

policies, procedures and management practices are legally compliant, fair,

inclusive and consistently applied, with specialist external HR/legal advice

accessed where required.

Provide assurance on workforce

performance and development, overseeing staff wellbeing, mandatory and

role-specific training and continuing professional development, and using

workforce information and HR metrics to identify risks, trends and priorities

and report these to the Senior Leadership Team and Management Board

Provide line management and oversight to the Executive

Assistant in ensuring the administration of PCN HR and training records are

completed in a timely and accurate manner, delegating appropriate work as

necessary.

Provide senior oversight of the PCNs internal

operational infrastructure and ensure effective day-to-day coordination through

the Operations Manager.

Oversee key organisational processes, supplier and

contract administration, premises/facilities coordination and business

continuity arrangements where allocated within the PCN structure.

Escalate operational issues with material financial,

workforce, contractual or organisational implications to the Senior Leadership

Team for resolution, ensuring that operational processes successfully support

service transformation and delivery.

Provide line management, mentorship and oversight to the

Operations Manager, a new developmental role, including setting objectives, one-to-ones,

appraisal, wellbeing and role development through coaching and increasing

responsibility.

Delegate appropriate day-to-day operational

responsibilities while retaining senior accountability and ensuring the role is

not required to operate beyond its competence or authority.

Act as deputy to the Chief Executive Officer, taking

responsibility for the day-to-day leadership and management of the PCN in their

absence and ensuring continuity of

business operations and decision-making.

Shrewsbury Primary Care Network is a large and well-established PCN, bringing together 11 GP practices and serving more than 105,000 people across Shrewsbury and the surrounding area.

We are a supportive, collaborative and forward-thinking organisation with a strong reputation across our local health and care system. Our established governance, stable leadership and strong relationships with our practices give us a level of organisational maturity that enables us to innovate, develop services and play an active role in shaping the future of neighbourhood healthcare.

Our people are central to our success. We want colleagues to feel valued, empowered to make a difference and supported to develop, with access to training, professional development and opportunities to broaden their skills and leadership experience.

We work hard, support one another and value fresh ideas. If you want to develop your career while helping to shape high-quality, sustainable primary care for our community, Shrewsbury PCN offers an exciting place to do it.

Knowledge

Personal Qualities

Desirable: - Committed to continuous improvement and to developing self and others

Qualifications

Skills and Abilities

Other

Experience