HCA

Working as part of SCOT, you will provide a mixture of

planned and proactive care to our housebound and frail patients. This role will

Undertaking annual reviews and health

assessments for patients with frail and long-term conditions

Completing frailty assessments and supporting

personalised care planning

Taking and recording clinical observations

Undertaking blood tests for housebound patients

Supporting dementia and frailty care, including

working with patients, families and carers

Identifying and escalating safeguarding concerns

Identifying changes in patients health,

wellbeing or social circumstances and escalating concerns appropriately

Supporting care coordination and liaising with

GPs, Nurses, community teams and other professionals

Providing health promotion and preventative care

Working collaboratively with the wider practice

team to improve outcomes for our most vulnerable patients.

The post-holder is a Healthcare Assistant (HCA) with a special interest in frailty and

dementia, working as an integral member of the Stour Community Outreach Team

(SCOT).

The HCA will provide high-quality, person-centered care to patients within the

community, with a particular focus on supporting older, frail and housebound

patients, including those living with dementia and complex health and social care

needs.

The post holder will work collaboratively with the wider practice multidisciplinary

team and other health and social care professionals to promote independence,

prevent deterioration and support patients to remain safely in their own homes

wherever possible. The post holder will contribute to proactive and holistic care,

working with families and carers, helping to coordinate care where appropriate.

Working within their scope of practice and under appropriate clinical supervision, the

HCA will undertake a range of clinical and preventative care activities including annual

reviews, frailty assessments, care planning, clinical observations, phlebotomy, health

checks and housebound vaccinations. The post holder will also identify and

appropriately escalate concerns relating to changes in health, wellbeing, capacity and

safeguarding.

This role involves working as part of the practice multi-disciplinary team, delivering

care within their scope of practice to the entitled patient population.

Primary key responsibilities

The following are the core responsibilities of the Healthcare Assistant in delivering

health services. There may be, on occasion, a requirement to carry out other tasks.

This will be dependent upon factors such as workload and staffing levels:

a. Work as an integral member of the SCOT team, providing person-centered care

to frail, elderly, housebound and vulnerable patients within their own homes

and community settings.

b. Undertake annual reviews, health checks and assessments for patients with

long-term conditions, frailty and other identified health needs, within their

scope of practice.

c. Undertake frailty assessments, identify changes in health, wellbeing and

functional ability and appropriately escalate concerns where needed.

d. Contribute to personalised care planning, supporting patients, families and

carers to maintain independence and remain safely in their own homes

wherever possible.

e. Develop and maintain skills and knowledge in supporting patients living with

dementia and frailty, adopting a compassionate, and holistic approach to care.

f.

Ensure clinical waste is removed from clinical areas and sharps bins replaced

in accordance with the organisations IPC Policy

m. Work within national and local protocols where these exist

Undertake blood sampling, obtaining bloods samples during home visits,

ensuring specimens are correctly labelled, recorded and prepared for onward

transportation.

g. Undertake clinical observations and other appropriate clinical assessments

within their level of competence, recognising and escalating abnormal findings

appropriately.

h. Identify and appropriately escalate concerns relating to safeguarding, neglect,

abuse, deterioration in health, capacity or social circumstances, in

accordance with practice policies and procedures.

i.

j.

Deliver and assist clinical staff in the provision of treatment, preventative care,

health promotion, long-term condition management and patient education

Be an integral part of the general practice team

k. Act as a chaperone as required

l.

n. Be aware of your duties and responsibilities regarding current legislation and

adhere to practice policies and procedures on Safeguarding Adults and

o. Recognise the boundaries of their practice and know when and to whom

patients should be referred

p. Support in the delivery of enhanced services and other service requirements

q. Undertake all mandatory training and induction programmes

r. Contribute to and embrace the spectrum of clinical governance

s. Maintain a clean, tidy, effective working area at all times

t. Attend a formal appraisal with their manager at least every 12 months. Once a

performance/training objective has been set, progress will be reviewed on a

regular basis so that new objectives can be agreed

Wider responsibilities

In addition to the primary responsibilities, the Healthcare Assistant has the following

Wider responsibilities

a. Participate in any audits as directed

b. Participate in local initiatives to enhance service delivery and patient care

c. Support and participate in shared learning

Stour Surgery is a well-established, friendly GP practice

based in Christchurch, Dorset serving over 10,500 patients. We are proud to

provide a high standard of patient-centred care to our local community and are

committed to delivering safe, accessible and responsive healthcare services.

We have a dedicated and experienced multidisciplinary team

who work collaboratively to support one another and provide the best possible

service for our patients. As a practice, we value teamwork, professionalism,

kindness and continuous improvement, and we encourage staff at every level to

contribute ideas and help shape the future of the practice.

If you are passionate about supporting older people and

would like to be a part of a team that takes a proactive approach to frailty

and dementia care, we would love to hear from you.

Qualifications