Gynaecology Administrator
Imperial College Healthcare NHS Trust
London, W2 1NYView on map(opens Google Maps in a new tab)
Salary
£31,554 to £33,270
Contract
Permanent
Hours
Not specified
Closing date
20 October 2026
1 day leftJob description
You will act as a welcoming first point of contact for patients, families and visitors, helping to create a calm, inclusive and supportive environment...
- Provide comprehensive and efficient administrative support across the service on a rotational basis, ensuring coverage of diverse tasks.
- Deliver excellent customer service to patients and colleagues via face-to-face, telephone,and email interactions.
- Process and book outpatient appointments in line with the Trust Elective Access Policy,ensuring timely and accurate data entry on PAS and other systems.
- Provide reception cover on weekdays/weekends as required.
- Complete daily data quality checks promptly.
- Support with audio typing of letters, notes, and patient communications within agreedtimescales.
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews, please view the Job Description attachment with the job advert.
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.
Environmental sustainabilityClimate change and poor air quality is a health emergency that harms people's health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environment www.imperial.nhs.uk/about-us/our-strategy/green-plan.
Education/ qualifications
Essential: - A-Levels or equivalent knowledge or experience.; - Excellent English comprehension - oral and written; - Understanding of medical terminology
Desirable: - Secretarial qualification or equivalent experience.
Experience
Essential: - Administrative experience; - Evidence of experience of dealing with the public.; - Basic IT literacy
Desirable
- Previous experience in an NHS institution.
- An understanding of outpatient waiting lists and outpatient appointment booking processes.
- Formal customer care training.
Skills/knowledge/ abilities
Essential
- Knowledge of the NHS performance indicators: referral to treatment standard.
- Ability to adapt to new working practices, learn new software systems and acquire new knowledge.
- Ability to analyse waiting list reports and other sources of information and make judgements about booking patients based on those reports.
- Ability to enter data daily into computer systems using keyboard skills to a high level of speed and accuracy
- Ability to undertake administration tasks and switch without notice to dealing with frequent customer and telephone enquiries when they attend for their appointments.
Desirable: - Service sector work (preferably hospital).; - PAS system Cerner knowledge; - Knowledge of the NHS performance indicators: referral to treatment standard.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
13 October 2026
Last checked
15 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
Similar roles
Explore related