GSTT Armed Forces Welfare Officer

• Provide welfare management expertise to the Armed Forces Community and ensure that the trust staff are briefed and have clear responsibilities, when patients are identified as being in the Armed Forces community. Work in an agile manner, supporting programme and organisational priorities where required
• Communicate information on the delivery progress of the welfare spectrum you are responsible for
• Provide scheduled highlight and exception reports into the programme, tracking patient pathways
• Keep meticulous records and ensure data and reports are provided in a timely manner, with full understanding of the need to demonstrate return on investment to other agencies
• Organise and monitor welfare resources to ensure their effective use while delivering against agreed programme objectives
• Recognise safeguarding issues quickly and immediately report any concerns regarding children or vulnerable adults to the appropriate agencies
• Support evaluation and audit of welfare data across all sites and organisations linked to the programme
• Process referrals, correctly assessing the welfare needs of service users with unfaltering professionalism, compassion and sensitivity

Essential

• Previous Military or Armed Forces Community experience.
• Proven practical experience of setting up and maintaining effective and efficient workflow and administrative systems
• Previous experience, including exposure to dealing with a range of Welfare issues
• Previous demonstrable experience of data collection, presentation and report writing

Essential

• Excellent organisational skills with a demonstrable ability to prioritise workload and work methodically, efficiently and accurately to meet deadlines.
• Demonstrable communication and influencing skills with the ability to remain calm, effective and efficient during difficult situations.

Essential

• Educated to degree level or equivalent qualification or experience. GCSE or equivalent in maths and English