GP Receptionist/Administrator
Broken Cross Surgery
Macclesfield, SK11 6JL
Salary
£13.33
Contract
Permanent
Hours
Not specified
Closing date
11 September 2026
11 days left
Job description
Join Our Friendly GP Practice Team Broken Cross Surgery is a busy, patient-focused GP practice providing high-quality healthcare to our local communit...
Main Duties and Responsibilities
As a Receptionist/Administrator, you duties will include:
- Welcome patients and visitors in a professional and friendly manner.
- Answer incoming telephone calls and deal with patient enquiries efficiently.
- Book, amend and cancel appointments using the practice clinical system.
- Manage incoming and outgoing correspondence.
- Scan, file and maintain accurate electronic patient records.
- Liaise with GPs, nurses and other healthcare professionals.
- Handle confidential patient information in accordance with GDPR and NHS requirements.
- Support a variety of administrative functions within the practice.
We are looking for someone who
Essential
- Has excellent customer service and communication skills.
- Is confident using computer systems and Microsoft Office applications.
- Can remain calm and professional when working in a busy environment.
- Has strong organisational and multitasking abilities.
- Demonstrates attention to detail and accuracy.
- Works well both independently and as part of a team.
- Understands the importance of confidentiality.
- Can provide flexibility to cover additional hours for colleague leave and absence.
Desirable
- Previous experience in a GP practice, NHS, healthcare or reception setting.
- Experience using EMIS Web or other clinical systems.
- Knowledge of NHS primary care services.
- Experience handling confidential information.
We are looking for an enthusiastic, organised, and compassionate Receptionist/Administrator to join our dedicated team.
This is a varied and rewarding role that combines front-line patient contact with administrative support. The successful candidate will play a key role in ensuring our patients receive an excellent service while supporting the smooth running of the practice.
Job Types: Permanent, Part-time
Pay: £13.33 per hour
Expected hours: 18 hours per week
- Supportive and friendly working environment.
- Full training and ongoing development opportunities.
- NHS pension scheme (subject to eligibility).
- Broken Cross Surgery is an equal opportunities employer.
Experience
Essential
- Has excellent customer service and communication skills.
- Is confident using computer systems and Microsoft Office applications.
- Can remain calm and professional when working in a busy environment.
- Has strong organisational and multitasking abilities.
- Demonstrates attention to detail and accuracy.
- Works well both independently and as part of a team.
- Understands the importance of confidentiality.
- Can provide flexibility to cover additional hours for colleague leave and absence.
Desirable
- Previous experience in a GP practice, NHS, healthcare or reception setting.
- Experience using EMIS Web or other clinical systems.
- Knowledge of NHS primary care services.
- Experience handling confidential information.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
28 August 2026
Last checked
31 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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