GP Receptionist
The Good Practice
London, SW10 0LR
Salary
£14.70
Contract
Permanent
Hours
Not specified
Closing date
30 September 2026
26 days left
Job description
We are looking to recruit a full time/part-time receptionist to join our friendly GP practice team. Applicants should have GP receptionist experience ...
- Managing a high volume of phone calls from patients and health care professionals
- Greeting, checking-in and booking appointments for patients at the front desk
- Dealing with day-to-day administration tasks, including processing referrals, online patient requests, and other documents
- Dealing with repeat prescription requests
- Responding efficiently and with respect and empathy to patient enquiries both in person, by telephone and online
- Advise patients of relevant charges for non-NHS services, accept payment and issue receipts
- Remaining patient and calm in often stressful situations
- Scanning, filing and photocopying documents
- Clerical support to GPs and the wider healthcare team
- Understand and disseminate NHS wider policies to patients when requested
- Undertake any other additional duties appropriate to the post as requested by the management team
- Support the practice team with patient wellbeing events such as patient coffee mornings/drinks
This role is to recruit a medical receptionist. The successful candidate needs to be flexible within the role and have the ability to adapt to the daily needs of the practice and cover annual leave and absences when required. Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
To work closely with the other reception staff to ensure the smooth running of reception and efficient delivery of services to the patients.
We are a friendly GP practice on the Kings Road in Chelsea, London. With patients' needs at the heart of everything we do, we strive to provide a high quality service and treat all our patients with the utmost respect and care.
We are a busy surgery with a diverse group of staff to reflect our diverse community.
We look forward to hearing from you.
Experience
Essential
- Experience of working in a GP practice
- Experience of using SystmOne
- Experience of Accurx
Qualifications
Essential
- GCSE grade A to C (9-4) in English and Maths
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
2 September 2026
Last checked
3 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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