GP Receptionist
Elm Lane & Chapeltown Surgery
Sheffield, S5 7TW · SHEFFIELD, S35 1TDView on map(opens Google Maps in a new tab)
Salary
£12.71
Contract
Permanent
Hours
Not specified
Closing date
25 October 2026
26 days leftJob description
Elm Lane & Chapeltown Surgery has an exciting opportunity for a GP Receptionist to join our small friendly GP Practice. Were excited to offer the succ...
- Open and close surgery
premises, including checking and securing the premises at the end of
each day.
- Receive and direct the
patients on arrival.
- Process requests for repeat
prescriptions, ready for checking by a Doctor.
Pass on all requests for home visits to the GP, ensuring careful
recording of all relevant details.
- Deal with all general
enquiries, explain surgery procedures, make new and follow-up appointments over
the telephone or with direct patient contact.
Receive and pass on messages for clinical and managerial staff.
- Ensure all urgent or
outstanding messages are completed at the end of your working day.
- Deal with all internal and
external mail and scanning onto the clinical system, where required.
- File, record requests for
medical records and photocopy medical records.
- Register new patients to the
practice and book new patient checks, which will also include temporary
residents.
- Liaise with other outside
agencies by telephone or email.
- Adopt and contribute to new
processes.
- Undertake any other additional
duties as requested by the Partners or the practice manager.
The successful candidate will have and be able to demonstrate:
- Excellent customer service skills. Previous NHS GP Practice experience is desirable but not essential; We are looking for the right person to join our dedicated team
- Friendly and approachable manner
- Experience of working in a team
- Good telephone manner
- Professionalism
- A can do attitude
- Adept in using own initiative when working alone
- Experience of working in a busy environment
- The ability to multitask and prioritise effectively whilst staying calm under pressure
- Has a good understanding of confidentiality
- Flexibility in working pattern and duties
- Ability to cope with and manage change
- Computer literate. SystmOne and Accurx familiarity is desirable but training will be provided.
Our small friendly practice team are based at Elm Lane & Chapeltown. We are a 3 partner surgery with a patient list size of around 5900. Our practice falls within the boundary of South Yorkshire ICB and we are part of the collaborative SAPA5 PCN which consists of 6 Practices.
We are a patient centered practice with a family orientated approach. We are rated Good by the CQC. We are a high-performing practice achieving strong results in QOF.
Our multidisciplinary team includes 1 Salaried GP, 2 Practices Nurses, 1 Healthcare Assistant, 1 Phlebotomist, as well as an experienced administrative and reception team. Our ARRS roles include a physiotherapist, social prescribers, occupational therapist and pharmacists.
We are an accredited training practice and provide education for GP trainees.
Experience
Essential: - Experience of working in a customer facing role.; - Computer literate.; - Full UK driving licence and access to a vehicle.
Desirable: - Experience of working in a GP Practice.; - SystmOne & AccuRx familiarity is desirable but training will be provided.
Qualifications
Essential: - Maths and English GCSE A-D (or equivalent); - Excellent Communication Skills; - Excellent Customer Service Skills
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
28 September 2026
Last checked
29 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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