GP Receptionist
Elliott Street Surgery
Tyldesley, M29 8FLView on map(opens Google Maps in a new tab)
Salary
Negotiable
Contract
Permanent
Hours
Not specified
Closing date
26 September 2026
14 days leftJob description
Join our multi-disciplinary team as a Medical Receptionist and Care Navigator at Elliott Street Surgery, where your efficient and organised approach w...
The successful candidate will be working a minimum of 25 hours/week, daily Monday to Friday as per the staff rota and must work as part of the team and be flexible to cover colleagues annual leave/absence.
Surgery hours are 8.00am to 6.30pm.
Rota hours will include a mix of 8.00am starts and 6.30pm finishes.
Salary is dependent upon experience.
We offer NHS Pension.
There may be, on occasion, a requirement to carry out other tasks; this will be dependent on factors such as workload and staffing levels. The tasks include but are not limited to:
Process and effectively signpost patients to the appropriate healthcare professional, depending on the presenting condition
Answer incoming phone calls, transferring calls or dealing with the callers requests appropriately
Process patient requests for appointments
Process repeat prescription requests
Initiate contact with and respond to requests from patients, team members and external agencies
Use EMIS clinical system, Docman, AskmyGP, AccuRx plus any new systems to manage patient care
Data entry of new and temporary registrations and relevant patient information as required
Input data into the patients healthcare records as necessary
Manage all queries as necessary in an efficient manner
Monitor and maintain the reception area
Support all clinical staff with general tasks as requested
Undertake all mandatory training and induction programmes
Contribute to public health campaigns e.g., flu clinics, through advice or direct care
Support the practice non-clinical team, providing cover during staff absences
Action incoming emails when necessary
Scan patient-related documentation and attach scanned documents to patients healthcare records
Over the past 20 years the current Partners have established an organised and supportive team of GPs, GP trainees, nurses, clinical pharmacists, ARRS staff and admin support, as well as being a training practice.
Experience
Essential: - Experience of working with the public in a face to face role; - Customer service
Desirable: - Experience of working in a healthcare setting; - Experience of working in a Primary Care setting
Qualifications
Essential
- GCSEs (or equivalent) in English and Mathematics at Grade C/4 or above
- Good standard of general education
- Excellent communication skills (written and oral)
- Strong IT skills
- Competent in the use of MS Office
- Clear, polite telephone manner
- Effective time management (planning and organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Ability to follow clinical policy and procedure
- Able to communicate effectively and understand the needs of the patient
- Punctual and committed to supporting the team
- Motivated
- Flexible and cooperative
- Polite and confident
Desirable: - Qualified to NVQ level 2 or 3 in Health and Social Care; - Use of EMIS, Docman and Accurx
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
12 September 2026
Last checked
12 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
Similar roles
Explore related