GP Practice - Patient Recall Administrator

Working as part of our Data Quality Team, you will help maintain high standards of data quality and patient record keeping. Your responsibilities will include:

This is a role where attention to detail really matters. The information you manage and maintain helps our clinical team provide safe, effective and high-quality care to our patients.

Full training and support relating to Practice processes and systems will be provided as appropriate.

You should be able to work independently while also contributing positively to the wider team.

Provide data quality support across the practice

Maintain good quality of data recorded

Ensure

the efficient running of the practice computer system, carrying out

searches, audits and recalls as required by the practice

Interrogate & present data for

audit purposes, clearly & concisely

Set up & maintain clinical

templates & referral letters

Effectively

monitor patient call and recall systems

Responsible for maintaining and ensuring practice achievement of QoF or

other incentivised contracts held

Read

Coding information into the practice clinical system consistently &

accurately

Ensure accurate

report output

Investigate routine data improvement enquiries/queries and provide

assistance and advice as required

Identify data quality trends and assess common themes through regular

use of data quality queries and reporting, and highlight areas for

improvement/inaccuracies to the Data Quality & IT Lead to improve processes

or resolve problems

Proactively initiate data quality improvement projects

Assist and participate with regular Data Quality Audits using clinical

systems

Ensure enhanced service claims are made correctly and appropriately

Effectively keep & maintain records of claims for payment

Provide

audit statistics to the ICB / NHSE or other governing bodies when required

Support the sustainable improvement in data quality across the practice

IT systems (e.g. through the output of data quality audits)

Use own judgement to resolve data improvement issues

Be able to work without supervision, but feel confident to seek advice

when needed

Summarising of patient medical records following practice protocols

Be a contributing member of the Data Quality Team

Prepare statistical or data reports as requested by the practice

Process & keep safeguarding records in accordance with practice

policy

Support and guide members of staff in

the use of the computer system

Attend meetings relevant to the post

Minute meetings where required

Ensure the security and confidentiality of all clinical data handled,

including the safe keeping of all health records.

Maintain

strict confidentiality in relation to all issues concerned within the service

and adhere to the requirements of the Data Protection Act 2018, Information

Governance and Caldicott Principles

Undertake any other additional duties appropriate to the post as

requested by management or partners

This

list is not exhaustive and will also include, from time-to-time, reasonable

management requests which are not included in the above

Crown House Surgery is a well-established, forward-thinking

and supportive GP practice with a friendly team caring for over 11,400

patients. We are a partnership of seven GPs and are committed to delivering

high-quality patient care, with a particular focus on continuity.

We value our staff and believe in supporting development

from within. This vacancy has arisen as a result of an internal promotion opportunity.

Although initially offered a fixed-term contract until

December 2027, there is potential for the position to become permanent as part

of our ongoing in-house development.

You will be joining a busy but welcoming working environment

where your contribution will be recognised and where colleagues support one

another.

Experience

Skills

Qualifications