Governance and Compliance Lead
WellBN
Hove, BN3 1AE · BRIGHTON, BN41 1XR · HOVE, BN3 8GQView on map(opens Google Maps in a new tab)
Salary
£16.00
Contract
Permanent
Hours
Not specified
Closing date
26 October 2026
7 days leftJob description
Help shape the next chapter of general practice Location: Brighton & Hove Start date: As soon as possible An exciting new chapter for WellBN WellBN is...
The Governance & Compliance Lead will provide operational leadership for governance, organisational assurance and regulatory compliance across WellBN. The role will oversee complaints, patient safety, safeguarding administration, premises compliance, governance reporting and quality assurance, ensuring the organisation remains safe, compliant and inspection-ready.
Lead the governance and
compliance programme across all WellBN sites.
Maintain compliance with CQC
standards, NHS contractual requirements and statutory regulations.
Maintain governance dashboards,
compliance trackers, policies, SOPs and the organisational compliance calendar.
Coordinate CQC inspections and
maintain the corporate risk register.
Complaints & Patient Experience
Lead the end to end management
of complaints.
Coordinate investigations and
responses.
Identify themes and
organisational learning.
Produce complaints reports for
the Executive Leadership Team.
Learning Events & Patient Safety
Coordinate Significant Events,
Learning Events and Patient Safety Incident reviews.
Track actions to completion and
share learning.
Support quality improvement
initiatives.
Safeguarding Administration
Coordinate safeguarding
administration, registers, meetings and training compliance.
Support safeguarding leads and
liaison with external agencies.
Coordinate statutory compliance
including fire, health & safety, legionella, water hygiene, asbestos,
electrical safety, medical equipment servicing, security and business
continuity.
Maintain compliance records and
evidence.
Audit & Quality Assurance
Coordinate the organisational
audit programme.
Monitor completion of audits
and policy reviews.
Maintain CQC evidence and
governance documentation.
Leadership
Promote continuous improvement
and organisational assurance.
Provide governance reporting to
the Executive Leadership Team.
Role Summary
This role provides leadership for
governance, compliance and organisational assurance, ensuring robust systems
are in place to support safe, effective and well-led services across WellBN.
WellBN serves approximately 25,500 patients
across our Brunswick, Burwash and Benfield sites in Brighton, Hove and
Portslade.
Our team includes a strong pharmacy
service, paramedics and practice nurses, with a focus on collaboration and
staff wellbeing. We care for a diverse community, including neurodiverse
patients and trans, non-binary and intersex patients, with training and support
provided.
As we move towards the launch of the new
organisation, our ambition is to build a modern, inclusive practice where
patients receive excellent care and colleagues feel supported, valued and able
to develop.
Experience
Essential
- Significant experience in governance, compliance or quality management within the NHS or healthcare.
- Experience managing complaints and investigations.
- Experience coordinating Significant Events, Learning Events and Patient Safety processes.
- Experience maintaining governance systems and action plans.
- Experience producing reports for senior leaders.
- Experience developing and reviewing policies and SOPs.
- Experience supporting safeguarding administration.
Desirable
- Primary Care or GP Practice experience.
- Experience supporting CQC inspections.
- Experience of NHS contracts and primary care regulations.
- Experience managing premises compliance.
- Experience supporting organisational transformation.
- Experience of Information Governance.
Leadership and Personal Attributes
Essential
- Demonstrates integrity, professionalism and accountability.
- Promotes a culture of openness, learning and continuous improvement.
- Calm under pressure with excellent attention to detail.
- Positive, approachable and collaborative.
- Committed to patient safety and organisational excellence.
- Supports equality, diversity and inclusion.
Desirable: - Leadership qualification.
Qualifications
Essential
- Educated to degree level or equivalent experience.
- Evidence of continuing professional development.
- Training in governance, quality improvement or compliance.
Desirable: - Management qualification (ILM Level 5 or equivalent).; - IOSH or NEBOSH qualification.; - Project Management qualification (PRINCE2/APM).
Knowledge
Essential
- Excellent understanding of CQC standards and NHS governance.
- Knowledge of NHS Complaints Regulations.
- Knowledge of risk management and quality assurance.
- Understanding of safeguarding legislation.
- Understanding of Health & Safety legislation.
- Understanding of data protection and confidentiality.
Desirable: - Knowledge of NHS commissioning arrangements.; - Knowledge of Freedom to Speak Up.
Skills
Essential
- Excellent organisational and planning skills.
- Strong report writing and presentation skills.
- Excellent communication and interpersonal skills.
- Ability to manage multiple priorities.
- Strong analytical and problem-solving skills.
- Excellent IT skills including Microsoft Office.
Desirable: - Advanced Excel or data analysis skills.; - Audit facilitation skills.; - Project management skills.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
12 October 2026
Last checked
14 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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