General Practice Assistant - Liberty PCN

The GPA position provides substantial opportunities for both educational advancement and professional growth. This role will be tailored according to the specific needs of the PCN, with all training conducted during employment. The GPA will be assigned a GP mentor within the PCN. If not yet accredited, the post holder will complete a 6 to 9-month self-directed learning programme. The role includes protected learning time, comprising half a day for independent study and half a day for mentor supervision.

We do not offer Visa Sponsorship

JOB

SUMMARY

The post holder will be trained to support the

streamlining of clinics by performing more routine administration and clinical

tasks to provide the GP with greater capacity to focus on the patient. The role

of the General Practice Assistant (GPA) within Havering Liberty PCN will be

developed with the support of a GP Mentor and the local Training Hub Provider

to complete an accredited training programme.

If the post holder is already an accredited GPA this will be discussed

and clarified, as well as establishing primary care experience during the

interview process.

Training and support

The

GPA position provides substantial opportunities for both educational

advancement and professional growth. This role will be tailored according to

the specific needs of the PCN, with all training conducted during employment. The GPA will be assigned a GP mentor within the PCN. If not yet

accredited, the post holder will complete a 6 to 9-month self-directed learning

programme. The

role includes protected learning time, comprising half a day for independent

study and half a day for mentor supervision.

The

GP Assistant will be trained in to

Sort

and prioritise clinical post, directing some to other healthcare professionals.

Extract

information from clinical letters for coding and medical records.

Handle

routine clinical post directly (e.g. DNA letters, 2WW).

Arrange

appointments, referrals, and follow-ups.

Prepare

patients for attendance at the GP appointment, taking brief histories and basic

readings.

Perform

urine tests, take blood pressure, ECGs, and phlebotomy.

Complete

basic forms for the GPs approval and signature.

Explain

treatment procedures and arrange follow-ups.

Assist

the GP in liaising with outside agencies.

Support

the GP with immunisations and wound care.

Carry

out tasks set by the PCN Leadership Team and the wider PCN multi-disciplinary

team to meet the Network Contract DES requirements.

To

support the PCN with wider stakeholder engagement by representation at local

resident events

Collaborative working relationships Works

within the primary care team, contributing to leadership of service evaluation

and research to promote quality improvement activity.

Collaborates

with multi-disciplinary PCN team.

Use

healthcare technologies to optimise service delivery, patients access, and

continuity of care.

Management

Demonstrates

understanding of the implications of national priorities for the team and/or

service.

Uses

resources effectively to manage patient treatment in line with local guidance

and makes recommendations for changes where improvements can be made.

Follows

professional and organisational policies

Education, learning and development

It

is the responsibility of the employee to comply with all organisational and

statutory requirements (eg. health and safety, infection control, equality and

diversity, confidentiality, safeguarding adults and children, information

governance).

Engages

in annual appraisal, developing objectives to inform a Personal Development

Plan, which may include 360-degree appraisal and use of patient feedback.

Participate

in teaching and training of medical, nursing, and all other practice staff.

Supports

the practice staff and responds to requests for advice and assistance.

Complete

all mandatory and statutory training required by the role.

Take

responsibility for personal development, learning and performance and maintain

education through attendance on any courses and/or study days necessary to

ensure that professional development requirements are met.

Undertaking

additional training where necessary to provide enhanced services and

participate in training programmes implemented by the PCN/practices as part of

this employment.

Understands

and demonstrates the characteristics of a role model to members in the team

and/or service.

Demonstrates

an understanding of current educational policies relevant to working areas of

practice and keeps up to date with relevant clinical practice.

Quality

Under supervision and support of GPs in the practice, the

post-holder will strive to maintain quality within the practices, and will:

Participating

in clinical governance activity and contribute to the improvement in quality of

health outcomes through audit, risk management and Quality Improvement

Alerts

other team members to concerns about risk, quality, and safety

Participates

in investigation of incidents and events as required

Identifies,

applies, and disseminates research findings relating to own practice

Collects

data for audit purposes and uses clinical audit to monitor quality in the

service

Contributes

to the effectiveness of the team by reflecting on own and team activities and

making suggestions on ways to improve and enhance the teams performance

Works

effectively with individuals in other agencies to meet patients needs

Effectively

manages own time, workload, and resources

Meets

timescales/deadlines for audits and written returns to ensure that the Practice

meets quality standards and receives the designated funding.

Confidentiality

In the performance of the duties outlined in this Job Description,

the post-holder will have access to confidential information relating to

patients and their carers, practice staff and other healthcare workers. They

may also have access to information relating to the Company as a business

organisation. All information is to be regarded as strictly confidential.

Maintains

confidentiality of any information concerning patients in accordance with

current policy on information governance.

Demonstrates

respect for privacy and confidentiality in all interactions with patients and

the public.

Equality and Diversity

Supports the equality, diversity, and rights of patients, carers

And colleagues, that includes

Acting in a way that recognises

the importance of peoples rights, interpreting them in a way that is

consistent with practice procedures and policies, and current legislation

Respects

the privacy, dignity, needs and beliefs of patients, carers and colleagues

Flexibility

We are a collaborative healthcare network of five General Practices serving the population of Upminster and Hornchurch with an extended multi-disciplinary team seeking to provide accessible, patient-centred, and high-quality primary care services that promotes the health and well-being of our community and our workforce.

Havering Liberty PCN is led by our Clinical Director and PCN Leadership Team who work together with the GP leads and their practice colleagues. The PCN is supported by its GP Federation, Havering Health Ltd, who are the employing body for the workforce of the network. The GP Federation supports the provision of innovative, high-quality and responsible health care services for Haverings residents.

Special Skills/Aptitudes

Experience

Special Skills/Aptitudes

Qualifications

Special Skills/Aptitudes