General Practice Assistant (GPA)
Crouch Oak Family Practice
Addlestone, KT15 2BHView on map(opens Google Maps in a new tab)
Salary
Negotiable
Contract
Permanent
Hours
Not specified
Closing date
23 October 2026
25 days leftJob description
We are looking for an enthusiastic and motivated General Practice Assistant to join our friendly GP practice team. This is an exciting opportunity to ...
As a General Practice Assistant (GPA), you will play a crucial role in supporting both our clinical and administrative teams. This blended role focuses on improving patient flow, smoothing administrative workflows, and delivering high-quality, hands-on clinical services. You will directly support the triage team, manage electronic correspondence, and provide routine clinical care under supervision.
As a General Practice Assistant (GPA), you will play a crucial role in supporting both our clinical and administrative teams. This blended role focuses on improving patient flow, smoothing administrative workflows, and delivering high-quality, hands-on clinical services. You will directly support the triage team, manage electronic correspondence on EMIS Web, and provide routine clinical care.
Full training will be provided to enable the successful post holder to safely and competently carry out all clinical and administrative duties outlined in this job description.
- Phlebotomy: Perform routine venepuncture for patients as requested by clinical staff.
- Ear Microsuction: Provide safe ear irrigation and microsuction procedures (following full training and competency sign-off).
- Health Monitoring: Take and record accurate blood pressure (BP) readings, including ambulatory monitoring setup.
- NHS Health Checks: Deliver standard NHS Health Checks, gathering patient data, offering lifestyle advice, and escalating concerns to clinicians.
- Triage Support: Assist the duty triage team by sorting incoming patient requests, gathering initial information, and routing queries to the most appropriate clinician or service.
- Signposting: Direct patients to right-care pathways, including community pharmacies, social prescribing, or local urgent care.
- Docman Management: Process incoming electronic mail and clinical correspondence, correctly coding, actioning and routing letters within EMIS web, highlighting urgent clinical actions for clinician review
- Data Entry: Accurately update patient electronic medical records (EMR) with clinical codes, measurements, and outcomes.
The Crouch Oak Family Practice in Addlestone is a dynamic, friendly, and supportive GP surgery caring for 17,000 patients. Our multi-disciplinary team of around 70 staff works collaboratively to deliver high-quality, compassionate care to our community.
We are a forward-thinking practice with a strong commitment to teamwork, innovation, and continuous improvement. As a training practice, we support the development of future healthcare professionals and foster a culture where staff feel valued and encouraged to grow.
If you are looking for a place where you can make a real difference and feel part of something positive, warm, and energetic come and join us and be part of a welcoming, progressive organisation dedicated to delivering exceptional patient care.
Qualifications
Essential: - Good general education (GCSE English & Math); - Care Certificate or equivalent training/experience
Desirable: - Formal GPA Certification/Willingness to undertake training; - Phlebotomy / Microsuction certification
Experience
Essential: - Working in a GP practice or healthcare setting; - Handling patient administration
Desirable: - Triage assistance experience; - Prior experience using EMIS Web/Docman
Skills
Essential: - Good communication and empathy; - Proficiency with Docman and IT systems
Desirable: - Understanding of medical terminology; - Other clinical skills such vaccination/immunisation
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
28 September 2026
Last checked
28 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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