General Manager - UHN Paediatrics and Neonates

• Lead the operational and strategic development of designated specialties within the Division.
• Develop and deliver business plans aligned to Trust priorities and the Integrated Business Plan.
• Promote innovation and share best practices to improve service effectiveness and quality.
• Ensure Trust policies and service improvement initiatives are successfully implemented at directorate level.

• Oversee high-quality, patient-centred services that are safe, efficient, and evidence-based.
• Lead on service redesign and improvement programmes to enhance clinical outcomes, reduce waiting times, and increase operational efficiency.
• Interpret national and local guidance to anticipate service demands and develop strategic responses.

• Ensure services meet national standards, KPIs, and constitutional targets.
• Implement systems to monitor performance and develop solutions for underperformance.
• Manage budgets for specific service areas, support delivery of CIPs, and contribute to divisional financial planning.

• Embed a strong culture of clinical governance, patient safety, and risk management.
• Ensure services meet CQC and licensing standards and maintain robust systems to handle complaints and incidents.
• Support the development and implementation of the Divisions annual governance plan.

• Lead on workforce planning to ensure the right staffing, skills, and training are in place.
• Support managers in delivering effective HR practices including appraisals, sickness absence, and staff engagement.
• Promote a culture of accountability, development, and continuous improvement.

• Promote research, audit, and clinical education within service areas in alignment with Trust strategies.
• Ensure compliance with mandatory training and promote lifelong learning across teams.

• Maintain effective two-way communication within services and with key stakeholders internally and externally (e.g., ICBs, local authorities, universities).
• Foster collaborative working relationships with clinical leaders, service users, and partner organisations.

• Participate in the Trusts senior management on-call rota.
• Travel between hospital sites (e.g., Kettering and Northampton) as required.

Essential

• Educated to Masters degree level or equivalent experience
• Extensive up to date knowledge of the NHS
• Evidence of CPD

Desirable

• Evidence of other specialist knowledge at higher degree or masters level

Essential

• Experience within the Healthcare sector at senior manager level including operational responsibility for a directorate level service
• Proven track record of achieving challenging healthcare targets
• Experience of delivering programmes of change within an NHS setting
• Experience of managing and hearing performance issues
• Well-developed IT skills to manage and report on highly complex performance management information

Desirable

• Experience of working in an Acute Teaching hospital

Essential

• Excellent communications skills, written and oral
• Evidence of being a team-player but able to stand back when necessary
• Ability to motivate staff tAbility to interpret, analyse and present highly complex data/information at Directorate Levelo deliver challenging targets
• Proven influencing skills
• Ability to manage conflict
• Logical thinker with evidence of implementation of ideas and solutions
• Excellent problem solving skills using team when appropriate
• Business focused
• Sensitive to clinical and political demands
• Ability to cut through barriers to change
• Demonstrable organisational skills
• Ability to concentrate frequently whilst dealing with interruptions and moving quickly from one priority to another
• Proven record of robust performance management