General Manager

• Lead the delivery of operational performance standards, ensuring patients receive timely access to high-quality cancer care and treatment.
• Be accountable for the operational management of oncology services, including capacity, workforce, quality, productivity and financial performance.
• Work collaboratively with Clinical Directors, Lead Nurses, Matrons and service leads to deliver service improvement, innovation and transformation programmes.
• Lead the development and implementation of strategic plans to support the future sustainability and growth of oncology services.
• Drive delivery of performance trajectories, recovery plans and improvement initiatives, using data and intelligence to identify opportunities and manage risks.
• Lead on the management of delegated budgets, cost improvement programmes and resource utilisation, ensuring delivery of financial objectives whilst maintaining quality and safety.
• Provide leadership for non-medical staff within the service portfolio, supporting workforce development, staff engagement, recruitment, retention and wellbeing.
• Ensure robust governance arrangements are in place, including the effective management of incidents, complaints, risks, audits and service assurance processes.
• Develop productive relationships with regional partners, commissioners, the Northern Cancer Alliance and internal corporate teams to support pathway improvement and service development.
• Deputise for the Director of Operations as required and provide expert operational advice to support decision making across the Clinical Board.

• Royal Victoria Infirmary (RVI)
• Freeman Hospital
• Newcastle Dental Hospital
• Cramlington Manor Walks
• Urgent treatment centres
• Newcastle Fertility Centre
• Northern Centre for Cancer Care, North Cumbria
• Northern Genetics Service

Essential

• Successful track record and recent relevant experience as a manager within an NHS organisation
• Significant knowledge and understanding of managing acute and community health care services
• Extensive knowledge of operational, people and financial management
• Evidence of effectively managing clinical services and change
• Evidence of budgetary and staff management experience
• Evidence of continuing professional development
• Well-developed understanding of health service issues
• Understanding of key performance targets, measures, clinical and corporate governance requirements

Essential

• Excellent written and verbal communication skills
• Skilled negotiator
• Effective report writing skills
• IT skills - significant proficiency in use of MS Office Suite and other IT systems