Gastroenterology Team Leader
London North West University Healthcare NHS Trust
Harrow, HA1 3UJView on map(opens Google Maps in a new tab)
Salary
£36,943 to £44,900
Contract
Permanent
Hours
Not specified
Closing date
28 October 2026
9 days leftJob description
Job Summary Provide day-to-day operational leadership and line management of the administrative teams, including Patient Pathway Coordinators and Book...
Provide comprehensive administrative support to the Business Manager, Assistant Service Managers, consultants, and wider multidisciplinary team.
Act as a key point of contact for internal and external stakeholders, ensuring queries are managed efficiently and professionally.
Collect, analyse, and present operational data, reports, and documentation to support service performance and decision-making.
Line Management Provide day-to-day operational leadership and line management for the administrative team.
Conduct recruitment, induction, appraisal, training, and performance management in accordance with Trust policies.
Allocate workload effectively, monitor staff wellbeing and attendance, and support ongoing development through regular supervision.
Clinic Management Oversee the planning, administration, and coordination of outpatient clinics across designated specialties and sites.
Monitor clinic activity, waiting lists, cancellations, and performance against RTT, cancer, and other access targets.
Attend PTL meetings and undertake RTT validation to ensure pathway accuracy, manage breaches, and support performance standards.
Rota Coordination Manage consultant, junior doctor, and locum rotas to ensure safe and effective service delivery.
Identify staffing gaps and coordinate appropriate cover through substantive, bank, and agency resources.
Applicants are strongly encouraged to refer to the full Job Description and Person Specification for comprehensive details of responsibilities, requirements and role expectations.
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
- Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
- St Mark's Hospital: an internationally renowned specialist centre for bowel disease
- Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Education/ Qualifications
Essential: - Degree level qualification or equivalent experience; - Evidence of continuing professional development.; - GCSE (or equivalent) in English and Mathematics.
Desirable: - NHS-related administration or management qualification
Knowledge and Experience
Essential
- Experience of working collaboratively with administrative, nursing, and medical teams.
- Experience of managing operational workloads and competing priorities.
- Experience of analysing performance data and producing reports.
- Understanding of RTT pathways, waiting list management, and NHS performance targets.
Desirable: - Experience of line managing and developing staff within an NHS environment.; - Experience of managing medical staffing rotas and workforce planning.
Skills, abilities and attributes
Essential
- Advanced IT skills, including Microsoft Excel, PowerPoint and other Office applications.
- Excellent interpersonal and communication skills, with the ability to engage effectively with staff at all levels.
- Strong organisational skills, able to prioritise workloads, manage competing demands and meet deadlines.
- Proven leadership, negotiation and influencing skills, with the ability to motivate and support teams.
- Effective problem-solving skills, able to respond to challenges, identify solutions and escalate issues appropriately.
- Ability to work under pressure and maintain performance within a fast-paced environment
Desirable: - Experience of using rota management systems, including Patchwork, Health Roster, or Allocate.
HEART Values
Essential: - Demonstrate commitment to Trust HEART values: honesty, equity, accountability, respect, and teamwork.; - Demonstrate commitment to place Quality at our HEART
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
14 October 2026
Last checked
16 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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