Facilities Manager

• Communicate information to a range of internal and external personnel.
• Ensure services provided by Facilities Services are customer focused.
• Act as point of contact at Doncaster Royal Infirmary for Cleaning,Portering, General Services, and Postal Services.
• Monitor and evaluate operational services on an ongoing basis.
• Schedule and control the workload of Facilities Teams.
• Deputise for the Facilities Lead at Doncaster Royal Infirmary.
• Analyse and monitor financial information t.
• Identify efficiencies.
• Provide support to the Facilities Leads & Head of Facilities.
• Ensure the provision and maintenance of a safe environment .
• To manage all activities in accordance with legislation .
• Liaise with other managers in incorporating environmental andcleanliness standards .
• Responsible for implementing Infection Prevention & Control Strategies.
• Investigate & respond to complaints.
• Responsible for implementing Trust HR policies.
• Monitor and take action for Trust targets on Appraisals and Training.
• Recruitment - Appointing Officer.
• Responsible for sickness absence management.
• Support and guide staff to take ownership and responsibility for thedelivery of services to improve performance.
• Carry out investigations.
• Key member of the Facilities Management Team for response in the eventof a Major Incident.
• Responsible for seeking out appropriate information to support businessand service objectives.

Essential

• Experience of operational management within a large organisation - NHS, Hotel/Hospitality/Independent Facilities Service Providers
• Experience of implementing Human Resources (HR) policies and procedures
• Experience of managing compliance and risk within Facilities services
• Health & Safety assessment experience
• Knowledge of auditing and/or monitoring systems
• Experience of financial controls
• Knowledge of procurement process
• Proven high level of communication skills using a range of methods including written, verbal and presentations
• Leadership and managerial experience

Desirable

• Experience of Facilities management within the NHS
• Experience in policy development and implementation
• Budget management
• Experience of monitoring contracts and Service Level Agreements (SLA's)
• Knowledge of PLACE
• Knowledge of NHS Agenda for Change pay scales
• Knowledge of the National Standards of Healthcare Cleanliness 2025
• Knowledge of National Standards for Healthcare Food and Drink 2022

Essential

• Hold a management and/or Facilities qualification such as ILM and/or Foundation/Degree level 5/6 and/or equivalent experience in management practice & Facilities Services
• Demonstrate evidence of continuing professional development
• Willingness to undertake further training and development.

Essential

• Proven ability to problem solve and work on own initiative
• Methodical and good analytical skills
• Resilient mindset, ability to manage multiple competing priorities
• Positive interpersonal and good communication skills
• Ability to influence, command respect and to establish credibility with staff and key stakeholders
• Tactful, diplomatic and at ease with a diverse range of service users
• Ability to motivate and develop staff and teams
• Uphold the Trust Vision & Values
• Flexible approach to working arrangements (may include weekends and evenings)